Hotels mit Balkonen in Chetumal

Sehr gut

We visited on May 2022. We got there early, room wasn't ready. Went to the restaurant to get some food. Both food and service were very good. As soon as we finished we were informed the room was ready so we headed there to unpack and unwind. The room was big and cozy. The outdoor shower was a nice touch. The hotel has no swimming pool as it has waterfront to one of the most beautiful Lagoons in the planet. It's just breathtaking. Couldn't stop looking at it. All these different shades of blue, turquoise and green. We called our server to order drinks, he offered us a bottle of Mezcal for our entire stay, mixers included. We would mark the bottle by the end of each day and they would store it. By far the best deal. Hotel was on the pricey range but also was worth every penny. The service was excellent and the premises were beautiful. The crowd was very hipster and eclectic. Very few Mexicans (mostly couples) and then groups of American tourists, from hippies living in Tulum to movie/tv actors from LA and groups of friends from NY. It is worth noting there was no kids in the Hotel, not sure if they're allowed but there weren't any. Kayaks and paddle boards were included and free for Hotel guests. That was a nice gesture. Some other resorts just usually try to charge for anything everything. Our stay was nearly perfect. Only part we didn't appreciate much was the restrictions on regular sunscreen ”to protect the environment” so they would only allow Organic/natural brands, which resulted in a painful sunburn. I would definitely go back.

We had a two day stop over in Chetumal and luckily picked this spot. The lush enormous property, the beautiful pool, large lovely rooms with private balconies plus the most helpful, welcoming staff made this a wonderful respite. The hotel is just reopening after having to close during the pandemic so is not back to full service yet e.g. continental breakfast (included) but no restaurant or bar services yet. It is about a ten minute Taxi from downtown Chetumal and about 25 into Bacalar where we spent a lovely day. We brought take out back to the hotel where they kindly set an outdoor table for us and heated the food. Then the manager Adrian drove us to the airport. I can’t say enough about this hotel and only hope it can build itself back as it certainly deserves to.