Kyriad Avignon - Palais des Papes Bewertungen

The hotel is dishonest and cheats it's customers. It's air conditioning broke down but they did not inform me beforehand or even when I was checking in. I only found out after got to the room. I checked out immediately after asking for a refund. I was told to ask *******. To date, neither the hotel nor ******* has agreed to give me a refund despite failing to provide for air conditioning as promised (it was warm as the sun cooks up the room in the day). I did not even stay past an hour and the hotel has eaten up my money for three days worth! If they had informed me beforehand that the aircon was down, I could have cancelled for free. The hotel is now lying hat they turned down the aircon to comply with some energy saving nonsense rule. They are also deleting my posts. PLEASE STAY AWAY FROM THIS DISHONEST BUSINESS UNLESS YOU WANT TO END UP LIKE ME! Wish me luck in getting my money back!