LyLo Auckland, an EVT Hotel

LyLo Auckland, an EVT Hotel Bewertungen

LyLo Auckland, an EVT Hotel

54 Cook Street, Auckland Central, Auckland, Auckland Region, 1010, New ZealandHoteldetails anzeigen
LyLo Auckland, an EVT Hotel
LyLo Auckland, an EVT HotelLyLo Auckland, an EVT HotelLyLo Auckland, an EVT Hotel
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1 Nacht

Gästebewertungen

4.5/5
Großartig
142 Bewertungen
Verifizierte Bewertungen
Lage4.5
Ausstattung4.4
Service4.4
Sauberkeit4.6
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Alle Bewertungen(142)
Positive Bewertungen(139)
Bewertungen mit Fotos/Video(41)
Großartiger Aufenthalt!(49)
Ausgezeichnete Lage(27)
Freundliches Personal(22)
Gute Lage(12)
Großartiges Preis-Leistungs-Verhältnis(8)
Ruhig & gemütlich(8)
Edle Umgebung(7)
Saubere Badezimmer(7)
Negative Bewertungen(3)
Matthias
Zimmer (gemeinschaftliche Einrichtungen)(Doppelbett)
Aufenthalt im Nov. 2024
Single
11 Bewertungen
3.5/5
Gepostet am 27. Dez. 2024
War ok, bisschen fehlt das Flair und die Community. Es war dennoch sehr sauber!
Antwort der Unterkunft: Hi Matthias,We sad to hear that you did not find our hostel social and up to your liking, we have numerous activities and communal areas where we have most of our guests spend their time, sync up and become travel buddies during their time in New Zealand. We recommend that you try participating in our activities the next time you stay with us. We thank you for choosing us and for your feedback, we wish you the best and look forward to hosting you again in the future! Regards,Mathew
Flo19
Zimmer (gemeinschaftliche Einrichtungen)(Doppelbett)
Aufenthalt im Jan. 2024
Pärchen
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Febr. 2024
Ein sehr schönes, modern eingerichtetes Hostel mit großer Küche zur Selbstverpflegung.
Antwort der Unterkunft: Hey there, thank you for taking the time to share your positive feedback about our hostel. We're delighted to hear that you found us to be a very nice and modern establishment, and we appreciate your compliments on our large self-catering kitchen. Our team works hard to create a welcoming and comfortable environment for our guests, and it's rewarding to know that we met your expectations. If you have any additional comments or suggestions on how we can further enhance your experience, please feel free to share. We look forward to the opportunity to welcome you back in the future. Thank you for choosing our hostel. Kind regards, Audrey - Reception Team
Gastnutzer
Kapsel-Zimmer (4 Betten) (Zimmerpreis pro Person berechnet)
Aufenthalt im Febr. 2023
Single
8 Bewertungen
4.7/5
Wunderbar
Gepostet am 15. März 2023
Sehr gut ausgestattetes Hostel, sehr modern und sauber. Mitarbeiter wurden nicht wirklich angetroffen, da self check in und self check out.
Antwort der Unterkunft: Hi There, We're absolutely thrilled that you had a Brillant stay with us at Lylo, and that you love our vibe and concept! We thank you for choosing us as your preferred destination of stay, we wish you the best and look forward to hosting you again in the future! Regards, Mathew Lylo Reception
Gastnutzer
Kapsel-Zimmer (8 Betten) (Zimmerpreis pro Person berechnet)
Aufenthalt im Dez. 2022
Single
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 12. Febr. 2023
Das Personal war nett und sehr nett. Es ist eine neue Einrichtung, daher hat es eine schöne Atmosphäre, aber ich hatte das Gefühl, dass die Dusche nicht gut gereinigt wurde.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Hi There, we're absolutely thrilled that you had a Brillant stay with us at Lylo, and that you love our vibe and concept! We thank you for choosing us as your preferred destination of stay, and for your feedback, we apologise if you found the showers to be unclean- we schedule our cleaning times outside of peak hours for convenience and we depend on our patrons to maintain the cleanliness and hygiene levels when using our facilities, we will look into increasing our frequency.We wish you the best and look forward to hosting you again in the future! Regards, Mathew Lylo Reception
Tina
Zimmer (Queensize-Bett) (privates Badezimmer)
Aufenthalt im Febr. 2025
Pärchen
8 Bewertungen
4.7/5
Wunderbar
Gepostet am 6. Apr. 2025
We arrived late at night but check in was simple. Decent location with a short walk to the China town area of Auckland with plenty of restaurants to choose from. Rooms were clean, quiet and had everything we needed! Would definitely stay here again and happily go to any other lylo locations too! Staff were all friendly and helpful as well!
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Antwort der Unterkunft: Thank you for your fantastic review! We’re so glad to hear you had a smooth check-in, enjoyed the location, and found everything you needed in the rooms. It’s great to know you’d consider staying at other Lylo locations too! We truly appreciate your kind words about the cleanliness and service. We look forward to welcoming you back soon! Adi-Reception Team
Gastnutzer
Zimmer (gemeinschaftliche Einrichtungen)(Doppelbett)
Aufenthalt im Aug. 2024
Single
16 Bewertungen
4.0/5
Sehr gut
Gepostet am 14. Okt. 2024
Very busy and vibrant hostel with a bar attached. The bed was comfy but the room was lacking furniture - there was a chair but no proper table. Shared washrooms were well kept by everyone. A little distance from the main shopping area but near to sky tower (where you can get a chartered bus from the airport). Don't bother to do pre check-in online - they asked for a card for deposit / incidentals, and the card got charged for the rooms even though I have paid trip.com. Although the staff was prompt to do refunds, but lost like $20 on unnecessary fx rates and credit card fees. You will need to give your details onsite anyways, so save the time on something else. It would be better if the staff were more welcoming, but I guess it is tough with so many guests to handle every minute.
Übersetzen
Antwort der Unterkunft: Thank you for your feedback! We're glad you found the bed comfy and appreciated the cleanliness of the shared washrooms. We apologize for the issues with the pre-check-in process and any inconvenience caused by the deposit policy. We'll take your comments about staff welcomingness to heart, as we strive to improve our guest experience. We hope to see you again! Adi-Reception Team
Joelle17
Kapsel-Zimmer (4 Betten) (nur für Frauen, Zimmerpreis pro Person berechnet)
Aufenthalt im Aug. 2024
Single
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Sept. 2024
Super clean modern hostel, lots of social events on and a big kitchen. Pods were really comfy and bathroom was always clean with lots of showers and loos.
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Antwort der Unterkunft: Hey there Joelle, Thank you for your fantastic review! We're thrilled to hear you enjoyed our super clean and modern hostel, as well as the comfy pods and spotless bathrooms. It's great to know that our social events and large kitchen added to your experience. We look forward to welcoming you back for another enjoyable stay! Kind regards, Audrey - Reception Team
Emily travels
Kapsel-Zimmer (4 Betten) (nur für Frauen, Zimmerpreis pro Person berechnet)
Aufenthalt im Jan. 2025
Single
6 Bewertungen
4.2/5
Sehr gut
Gepostet am 24. Febr. 2025
Really great hostel. Social vibe and social spaces but also quiet in the rooms so can relax in peace. Pods are great but very warm and stuffy. No air to room as no windows/ventilation.
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Antwort der Unterkunft: Hey there Emily, we're so happy you enjoyed the social atmosphere and the peacefulness of the rooms! The pods are definitely a guest favorite for privacy and comfort, though we understand that ventilation can be a challenge without windows. Your feedback is really valuable, and we'll continue working on ways to enhance airflow for an even better stay. Thanks for choosing us, and we hope to welcome you back soon! Kind regards, Audrey - Reception Team
Nicetravel
Kapsel-Zimmer (10 Betten) (Zimmerpreis pro Person berechnet)
Aufenthalt im Aug. 2024
Single
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Nov. 2024
The place is perfect solo travelers. They have a big kitchen and nice location.
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Antwort der Unterkunft: Hey there Nicetravel, thank you for your review! We're thrilled to hear you enjoyed the setup and found it ideal for solo travelers. The spacious kitchen and convenient location are certainly perks we aim to offer for a comfortable stay. Looking forward to welcoming you back soon! Kind regards, Audrey - Reception team
ッシ
Kapsel-Zimmer (8 Betten) (Zimmerpreis pro Person berechnet)
Aufenthalt im Juli 2024
Single
26 Bewertungen
4.7/5
Wunderbar
Gepostet am 19. Aug. 2024
I used this hotel again. Because i really love this hotel. So comfortable even it is share room. I recommend you to bring bath towel and shampoo and body soap. Everything is so clean. The location is so close to the tower.
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Antwort der Unterkunft: Hi there, thank you so much for leaving your lovely review! We're so glad to hear that you enjoyed all the aspects of your stay such as your room, location and cleanliness. Your comfort is a top priority for us and we're so happy to know we were able to cater well for your needs. Our guests are often appreciative of our close proximity to the city so it's great to hear that you were able to venture and explore easily. We're sincerely appreciative of your feedback and we look forward to seeing you again soon! Warm regards, Siteri - Reception Team
Matt Rydon
Kapsel-Zimmer (10 Betten) (Zimmerpreis pro Person berechnet)
Aufenthalt im Dez. 2024
Single
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. März 2025
Very clean, good check-in system, modern hostel with lockers, barber, bar, and other amenities. Very good location.
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Antwort der Unterkunft: Thank you for your great review! We're thrilled to hear you enjoyed the cleanliness, check-in system, and all the amenities. We're also happy the location worked well for you. We hope to welcome you back soon! Adi-Reception Team
Dmcc
Kapsel-Zimmer (8 Betten) (Zimmerpreis pro Person berechnet)
Aufenthalt im Dez. 2024
Single
12 Bewertungen
2.5/5
Gepostet am 15. Jan. 2025
I tried to call hostel repeatedly in two days prior with no response. When I arrived for check in, myself and another guest were ignored by the staff.
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Antwort der Unterkunft: Hi there, we sincerely apologize for the inconvenience you experienced with trying to reach us before your arrival and the lack of attentiveness at your arrival. This is not the level of service we strive to provide, and we deeply regret falling short in your case. Your feedback is invaluable, and we’ll work with our team to ensure better communication and responsiveness going forward. Thank you for bringing this to our attention, and we hope you might give us another chance to offer you a better experience in the future. Kind regards, Audrey - Reception Team
Nalee_luna
Zimmer (gemeinschaftliche Einrichtungen)(Doppelbett)
Aufenthalt im Mai 2024
Reise mit Freunden
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Juni 2024
All good except the room got very cold in the morning not sure the air conditioner is on or no heater provided, overall is a pleasant experience, very clean and staff is aware that we come in the wee hours around 5am and he standby for us🥹 thank you
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Antwort der Unterkunft: Hi Luna,We're absolutely thrilled that you had a great stay with us at Lylo, and that you love our vibe & concept!We thank you for choosing us and for your feedback, with regards to the ambient room temperatures, we advise that the next time you stay with us you can either meet our reception staff, Chat with us or call us for any support, we would have been more than happy to sort you out on that night.We wish you the best and look forward to hosting you again in the future!Regards,MathewLylo Reception
Charlie
Zimmer (Queensize-Bett) (privates Badezimmer)
Aufenthalt im Nov. 2024
Pärchen
19 Bewertungen
4.7/5
Wunderbar
Gepostet am 22. Dez. 2024
Great hostel, felt like a hotel room with the social areas of a hostel. Very clean and modern.
Übersetzen
Antwort der Unterkunft: Hey there Charlie, thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and appreciated the clean, modern design and the blend of hotel-like comfort with the social atmosphere of a hostel. Creating that balance is something we take pride in, so it’s great to know it made a positive impression on you. We hope to welcome you back on your next trip. Happy Holiday! Audrey - Reception Team
Gastnutzer
Kapsel-Zimmer (6 Betten) (Zimmerpreis pro Person berechnet)
Aufenthalt im Sept. 2024
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Okt. 2024
A fantastic staffs and thank you very much for excellence management skills. Especially, a Duti Manager on 27 October 2024 around 21.00 pm at Lylo Auckland. I will recommend and come back again. Ms Kranittaya Hongthong Adelaide South Australia
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Antwort der Unterkunft: Hey there Kranittaya, thank you so much for your kind words! We’re thrilled to hear about your positive experience with our team, especially our Duty Manager you mentionned. It’s wonderful to know our staff’s dedication left such a lasting impression. We look forward to welcoming you back soon and thank you for recommending us! Kind regards, Audrey - Reception team