St. Bjur Suites

One of the worst experiences we've had in Europe. We are seasoned travellers around europe and have experienced hotels in the 4 and 5 star category. The Air-conditioning was not working during our stay . The hotel did nothing to help us either change our room or fix the AC and we were forced to sleep in the summer unbearable heat. We checked in on 7th June in the evening. Upon check in the air-conditioning was not cooling. But we assumed because of the hot summer maybe it will cool in the night. But at 4am the AC went off. We sent emails that night to the hotel to fix the AC in the day time. However after REPEATED REMINDERS by calls and emails the hotel DID not fix the AC. We slept another night in the unbearable heat without any air-conditioning. My child and spouse were all unable to sleep for 2 nights. The worst part of the entire ordeal is the hotel receptionists tried to speak to the manager to help us but not only was he inaccessible but after hours when they spoke to him he refused to help or even acknowledge the problem. After check out when we tried to tell the management about our poor experience they not only denied the issue existed ( inspite 3 OF THEIR RECEPTIONIST ACCEPTING AND COMING TO THE ROOM TO TRY AND SEE THE ISSUE) they even said WE WERE not using the AC correctly and lying. The only thing good about this stay was the location.

This hotel is truly fantastic, made extra special by the staff that work there. They were very friendly, helpful, and informative, without being pushy or overbearing. Our room was very spacious, with a comfortable bed, lots of shelf space to hold our items, suitcases, bags, etc, a safe, TV, and AC unit. The room was a little bare, with some unfinished plaster in a small space on the wall, but this didn't detract from the experience. The location is a 30 second walk from Monastiraki Square, and is surrounded by bars, restaurants, shops, and tourist areas. By its nature of being so close to the square, it is quite loud when the windows are open, but once the windows are closed, the room is completely silent. We would happily return here and strongly recommend to those who don't need an ornate or fancy room and want to be close to the action.

I loved the St. Bjur Hotel and Suites. Conveniently located near the Acroporlis. Our room was beautiful and roomy. The front desk so friendly and knowledgeable about the area. The hotel breakfast at the Brunchers was excellent. All of the restaurants in the area were delicious. We highly recommend this hotel.

Great location right near the square. Spacious suite, clean and well maintained. Friendly staff. Bathroom could have been better maintained. Breakfast is served around the corner, this was nice but a very limited menu (3 options). Entrance and reception is tiny!