Gastnutzer
2. August 2024
The common spaces are nice, but the rooms are oldish and basic, even though it is visible that they invested in technology. Waiters and safeguards by the pool are very nice and a great help. The shower cabin is minuscule, not at all confortable. The view is so and so, you could see the sea from the balcony, but only above a rooftop that overshadows it. Breakfast is not what it should be for a 5 stars hotel - they have a lot of options but you have to choose through a window and specifically ask the employee to give you each small piece of cheese, by pointing your finger.. If you want two pieces, you need to keep asking.. To order coffee or water you need to wait a lot, when you call for a waiter mostly they say “just a minute” and get lost; when you finally get their attention, you only get half a glass of water at a time. Regarding the concierge - there are two laidies, but they are completely useless. We stayed for 5 nights and selected a couple of restaurants we wanted to go to. They promissed they would help us with reservations, but we didn’t hear back from them, even though we insisted. I thought that maybe being on a short notice there was no availablilty, but we ended up reserving tables ourselves online without much of a hassle.. So completely useless concierge. There is nothing but the beach around the hotel, and if you want to go to Porto Cervo, even though it’s only 4 km away, you need to go by taxi which is really expensive (roughly 40 euros for 4km - max 10min drive).
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