Apartments in Ankara

Top Hotel. Absolut nichts zu bemängeln. Zimmer sauber. Außerordentlich hilfreiches, nettes und aufmerksames Personal. Wir waren super zufrieden und falls wir wieder in Ankara sein werden, dann definitiv wieder hier. Die Lage ist auch sehr zentral. Vielen Dank für die positive Erfahrung.

The hotel is old and starting to show its age, bed fine, internet is dreadful, having to keep logging on, very frustrating, TV keeps freezing can only assume it’s the same internet issues, price for B&B &190 so not cheap, asker about the lounge now I’m here and told its €40 per day, breakfast rate here is €25 per day, with the lounge access you can get breakfast, so asked if I could credit my breakfast and book the lounge to be told no, basically everything is set to extract money from you, good member for some time, also an IHG member with top status, would save you money and book the Crowne plaza for half the price, location is next to very old mall with a lot of cheap items. The escalators to take you down do not work, escalators up or working, think they are trying to save money. I’ve stayed at a number of hotels in Ankara and not the best, but guess it good for the American standard of hotel.

Merhaba, öncelikle her iki ayda bir Ankara’ya iş seyahatim için geldiğimden bana en yakın konum olarak eski adıyla Anadolu otel, şimdi ki adıyla Grand Mercure olan otelde kalıyorum. 16 Mart 2022 tarihide otele giriş yaptığımda Grand Mercure olduğunu farkettim. İlk başta çok şaşırdım bilmiyordum çünkü ama içeri girdiğimde iyi ki değişmiş dedim. Çalışanlar çok sıcak kanlı, güleryüzle ve çok nazikler. Benim için önemli olan bir kaç şey vardır, bunlar şu şekildedir karşılama ve hizmet. Otelin her yerinde özelikle kahvaltı salonunda çalışan insanlar çok sıcak kanlı çok yardımsever ve nazikler. Çevre kontrolleri o kadar iyi ki tamamen müşteriye odaklılar. İhtiyacı karşılamak için hazır bekliyorlar. Burada bir çalışanınıza dikkat çekmek istiyorum. Kahvaltı salonunda çalışan Beyza Hanım gerçekten çok güleryüzle ve müşteri odaklı böyle bir çalışanınız olduğu için çok şanslısınız. Bir sonraki Ankara iş seyahatinde Grand Mercure de kalacağım hatta her iş seyahatimde Grand Mercure de kalmaya devam edeceğim. İnsan odaklı çalışan ve tamamen hizmet adı altında çıktığınız bu yolda sizlere hayırlı olmasını diliyorum. Başarılarınızın devamını diliyorum. Hizmet için teşekkür ediyorum.

I've stayed at this Marriott twice for business and it is the best hotel in Ankara. It's location is really nice across from teh UE Embassy and centrally located with easy access to most business and shopping. It has a complimentary garage below with easy in/out priviliges. The lobby area is massive, and very impressive. The staff are highly trained, courteous and helpful. The lobby bar serves any drink you can imagine and there is alsa a very nice steak restaurant at the entrance which also serves breakfast and lunch. The roof top bar is incredible with nice views of Ankara skyline and bands playing on the weekends (you will need reservations on the weekends). The rooms are well appointed with great views (see picture) and anything you need during your stay. The rooms are cleaned daily and come with both a soak in bathtub and a shower. The drink prices are comparable to what you would expect to spend in comparable hotels in Europe and the US. There is strict security at the entrance to the hotel which some might find it a bit too much, but I did not mind as it is safer than any hotel I've ever stayed in. The staff is really amazing fluent in English and Turkish (and maybe other languages). I really do not understand why this hotel can be less than 5 stars for its classification. It is the best Marriott I stayed in and I travel for work in the US and some in Europe.

The rooms were very clean and quiet. The restaurant provides good service with many options. I have tasted delicious tiramisu. The staff is very welcoming. Berkay is a wonderful person and a very good employee. So are the others. We felt like at home with our beloved ones.

Erwähnenswert sind ALLE Personen, die im Hotel tätig sind: sehr freundlich und hilfsbereit (Rezeption bis Zimmerreinigung). Zentral gelegen, sehr gut ausgestattet, sehr sauber und ordentlich. Lounge @ 15.Stock gemütlich mit Aussicht auf die ganze Stadt. Frühstücksbuffet im 1. Stock vielseitig, frisch, gemütliche Ambiance. Verglichen mit anderen Hilton Hotels weltweit (war etwa bei 30) ist Ankara HiltonSA meiner Meinung nach einer von den Besten ! Vielen Dank !

Das normale Hotel, das Gefühl ist allgemein. Die Einrichtungen fühlen sich alt, das Zimmer ist klein, der Kellner ist sehr intim, die Lage ist sehr gut, der Service ist gut, das Frühstück ist weniger.

The staff are GREAT, everything else is terrible. This hotel is one of the worse hotels we have stayed in, in a very longtime. It is OLD and very TIERED. The rooms were clean but felt dirty because everything was so old, the bathroom was from the 1950's, just horrible. The A/C did not work in the whole building, only the heat, we had to sleep with open balcony doors. The elevators are also very old and tiered, this whole building needs a serious renovation, or better yet, complete demolition and rebuild. There was no interior parking either, so guest cars stay in the all star sky parking. A hotel NEVER to stay at ever again.

Die Lage ist erstaunlich, sehr sicherer Ort und 1 Gehminuten entfernt von der beliebtesten Avenue.Zimmer sind extra sauber und luxuriös.Ich werde sicherlich diesen Ort wieder besuchen, da wir als Paar genossen Königszimmer, Die Rezeption des Tageswechsels war jedoch nicht zufrieden, weil es offensichtlich war, was sie getan haben, nicht willkommen, wir sind ins Hotel gekommen und negativ haben sie unsere IDs gefragt. Keine Informationen gegeben, keine Klingelboy angeboten, und als wir in die Rezeption gingen sie nicht einmal fragen oder sagen, wie ich ihnen gesagt habe, dass wir eine Reservierung hatten.So wurde nichts gefragt wie 'Wie kann ich Ihnen helfen? ' In dieser Art von Qualitätshotels war ich nicht auf das warten.Außerdem haben sie uns nicht einmal unserem Boden erzählt, so dass ich davon ausging, dass es von der Nummer auf unserer Karte! Während ihrer Umstellung waren sie alle schlecht auf uns zu starren, als wir gingen in und aus. und hilfreich.Nachdem wir in unser Zimmer angemeldet wurden, etwa 30 Minuten vergangen und ich konnte nicht mit Wi-Fi verbinden, so rief ich Rezeption und was sie mir sagten, war, dass sie nicht unser Check-in-Verfahren in das System starteten, so dass ich warten sollte, um mit Wi-Fi zu verbinden, was ich meine Hier haben wir keine Gäste angemeldet, das Hotel war nicht überfüllt und natürlich dachte ich, nachdem sie unsere Informationen erhalten und uns ins Zimmer lassen natürlich check-in-Verfahren sollte beendet werden, aber was ich hörte, war, dass sie es nicht einmal begonnen haben. Ein weiterer Punkt, den ich hinzufügen sollte, ist, dass unser Zimmer nicht für uns bereit war, da es kein Komplimentarwasser, kein Shampoo/Dusche Gel, keine Handtücher hatte. Dankevoll, die Hausmeisterin fand es heraus und brachte uns alles nach einer halben Stunde von unserem Check-in, Ich schätze es wieder die Rezeptionisten falke.Nachtzeitpersonal in der Rezeption waren viel besser und positiv.Abgesehen davon, dass es gut gelegen ist,nahe Botschaften und Attraktionen,gut ausgestattete Zimmer mit echtem Luxus und High Tech.Enjoyed jede Minute unseres Aufenthalts In der Zimmer und auch die Aussicht! Bereits empfohlen für Freunde, die Ankara besuchen.

Otelde muhteşem bir atmosfer var. Güler yüzlü personeli, temiz odaları, harika kahvaltısı, ferah alanları, merkezi konumu… Konaklamanız boyunca keyif alacağınız ve kendinizi değerli hissedeceğiniz bir otel. İlgi ve alakalarıyla kendimi evimde gibi hissetmemi sağlayan başta otel müdürü Erkan Bey’e, otel personelleri Mehti, Uğur, Sezgin, Can Beye ve Ahu, Bilgehan ve Aylin Hanıma çok ama çok teşekkür ederim.