Hilton Amman

Das Serviceniveau im arabischen Raum ist unbeschreiblich. Man weiß nicht einmal, ob der Bademantel gewechselt wurde oder nicht. Die digitale Steuerung des Raumes ist sehr mühsam und die Dekoration sieht sehr neu aus, aber der Stil ist etwas billig und übertrieben. Tatsächlich ist es für normale Geschäfte besser, es einfach und unkompliziert zu machen. Das Frühstück ist recht zufriedenstellend und es gibt einen eigenen Parkplatz zum Parken.

Imagine driving for 5 hours (from Wadi Rum and the Dead Sea), pass through the intense traffic of Amman, finally find the Hilton parking lot and being refused entrance (!). They sent me back to some other entrance to “check the (rental) car”, I got to another entrance driving around the area, that was wrong and blocked again, was sent to a third entrance with a queue of cars, got almost bumped because I was waiting on a traffiked road. Ended up parking on the street. Is this a warm welcome? No. A few days earlier I went to the Sheraton, they just let me park the car, pretty simple. I had a suite (party of 3 people) - on arrival at 7:30pm the third bed was not ready yet :))) they brought it in as I was already relaxing on the sofa. Coffee machine in the room not working (electricity absent, probably the cable behind the desk is not connected, we tried everything). The list could go on (very annoyed faces as I went to the entrance door because I didn’t notice the metal detector for my carry-on, very invasive controls, my father -85 years- had to completely empty his bag to show them a metal statuette, like the were the police). A complete disaster. Worst Hilton experience in my life.

Convenient location, reasonable price

breakfast is good, however the coffee machine seems to better maintaining. shower are located above bath tub, and half space are covered by fixed glass, you need to be very careful to avoid fall or slip after shower and get out of the tub, which scares me every time. swimming pool is located in b1 and i had good time there, there is also suna room which i didnt experience.

Goood hotel. Clean. Always stay in this hotel. The staff is very friendly

Nothing