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Verifizierte Bewertungen
Lage3.9
Ausstattung3.9
Service4.0
Sauberkeit4.0
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Alle Bewertungen(49)
Positive Bewertungen(36)
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Negative Bewertungen(13)
LarryBird
Standardzimmer
Aufenthalt im März 2023
Business
86 Bewertung
5.0/5
Hervorragend
Gepostet am 14. Apr. 2023
Hotel location is nice, very close to shopping mall, and breakfast is good.
Très bel hôtel, bien situé, le personnel est accueillant et arrangeant. Le petit déjeuner est copieux.
Satisfait de mon expérience dans cet hôtel.
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Global46920865927
Aufenthalt im Juni 2024
Single
5.0/5
Hervorragend
Gepostet am 17. Juni 2024
The place to stay is very wonderful, very good and very comfortable. The room is very excellent. The bathroom is very good. There is good treatment and the general appearance is very good. Happy New Year always, and I am happy to be among you. I hope you are in continuous and wonderful development as I have seen
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Gastnutzer
Aufenthalt im Mai 2024
Anderes
0 Bewertung
4.0/5
Sehr gut
Gepostet am 22. Mai 2024
I thought it will be Horrible Hotel Starts From The Welcome Disk The Way Of Replay by (NO WORD) I Only Ask For A Good Room Cause I Had A Very Bad Experience Before, but every thing changes and stuff is amazing my rooms is clean if you don't feel Comfortable they will immediately moving you to another room with new view They are trying to maintain the status of the hotel’s name and for it to be in a high position among its counterpart hotels surrounding them in Alexandria. It is also distinguished by its very reasonable price. ask for omar at the front disk
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Gastnutzer
Aufenthalt im Mai 2024
Anderes
0 Bewertung
1.0/5
Gepostet am 19. Mai 2024
It Is Room Guest of the Room 618 Booking Date 19 of May 2024 It Is Horrible Hotel Starts From The Welcome Disk The Way Of Replay by (NO WORD) I Only Ask For A Good Room Cause I Hade A Very Bad Experiance Before, Then When I Ask Them Before Since More Than 10 Times They Change The Room For Me - But This Time I Repeat My Mistake By Book With This Hotel - The Room Card Key Looks Like Piece Of Junk, Curved And Shapes Like Used Sincureys The Belows Alot Of Human Hair on it Dirty Bed Sheet - Bathroom Sink Dirtey with hair and stuff The View Is Most Horrible When Open The Certunes I Find My Self At The Noughber Balacony DO NOT EVER THINK ABOUT BOOKING WITH GRAND PLAZA HOTEL SMOUHA I Give Them NON STAR :( i did not check the rest of the room yet :(
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Mark R
Aufenthalt im Mai 2024
Familie
1.0/5
Gepostet am 11. Mai 2024
My experience was extremely disappointing and unpleasant. Despite charging $12 for an extra bed, they refused to accommodate my 8-year-old child. Instead, they suggested booking a separate room for the child. Dealing with such unaccommodating staff makes any leisure or business trip unnecessarily difficult and unpleasant. Will never come back to this hotel again.
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Travel13366168841
Aufenthalt im Apr. 2024
Business
5.0/5
Hervorragend
Gepostet am 27. Apr. 2024
Very professional and attentive staff, the breakfast buffet was outstanding, and I managed to try the room service once during my stay, it was delicious, and the food arrived in a reasonable amount of time. The cafe on the 1st floor of the hotel, Baku Cafe, was very modern and comfy in design.
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Albrecht C
Aufenthalt im März 2024
Business
4.0/5
Sehr gut
Gepostet am 5. März 2024
Hotel is located on the other side of Pharos University, and right next to a mosque. Keep that in mind if you are sound sensitive because of the early morning muezzin singing. The area itself is ugly and not worth anything for tourists. The hotel has a fairly good lobby; staff very friendly and competent. Several elevators. My room was very spacious and equipped with everything I needed, incl. a fridge, coffee-tea maker, Bed was pleasant; I got a good night's sleep. Breakfast is included, which is typical Egyptian, with warm food (grilled veggies, refried beans, boiled eggs, goat cheese, a variety of breads, small danish, and some fruit. Outside, a cook prepares you an omelette, very nice. Wifi worked well in the hotel throughout. Clean hotel, a big plus for Egypt. Bathroom was roomy, with a shower. I would return there, if I had something to do in that area. It seems to be frequented by young local sport teams, but there was no noticeable noise from the inside.
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Gastnutzer
Aufenthalt im März 2024
Anderes
0 Bewertung
1.0/5
Gepostet am 1. März 2024
The hotel is clean and the area is okay but I was so un lucky to be placed near a room of young teenagers that they kept talking and laughing till 3 am and the isolation of sound in rooms in this hotel is non existent almost . What is sad that this group of people are up at 8 am and the loud voices of people cleaning and the hoover woke me up ! Which made my sleeping and resting experience terrible I slept almost 4 hours ! I stayed in July or last June it was was not that noisy ! Literally people are not considerate or the sound isolation in rooms need to be amended . This stay was the worst I had ever in hotels in terms of ability to rest and sleep because of the outside noises!!
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ivankP9451FP
Aufenthalt im Febr. 2024
Familie
5.0/5
Hervorragend
Gepostet am 24. Febr. 2024
Very nice rooms and bathroom in good condition (i.e. Western standards). The staff are efficient and friendly and booking in was very quick. The only problem I had was with trying to read in the room as the main lights are very weak. The restaurant also had very efficient staff and there is a good working atmosphere amongst the team. The dessert to die for is "Om Ali" (mother of Ali), an Egyptian classic, with puff oastry, cream, almonds, raisins and pistacchio nuts. First time and we had 2 portions it tasted so good.
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Gastnutzer
Aufenthalt im Febr. 2024
Familie
0 Bewertung
5.0/5
Hervorragend
Gepostet am 21. Febr. 2024
The hotel staff are very professional and friendly the room was well cleaned , no hidden fees or taxes and I will go there again . The reason for the booking was to make sure that my family can be near an international school to set for an exam so if this is your case as well then this hotel in Smouha is a very good option .
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Gastnutzer
Aufenthalt im Febr. 2024
Anderes
0 Bewertung
1.0/5
Gepostet am 16. Febr. 2024
Very bad experience. Money was taken from our rooms and when we reached out to the manager they kept ignoring us and they refused to show us the camera footage. Then the head manager talked to us in a really rude and unprofessional and we didn’t get our money back
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Gastnutzer
Aufenthalt im Febr. 2024
Anderes
0 Bewertung
5.0/5
Hervorragend
Gepostet am 5. Febr. 2024
We were very satisfied by the hotel’s service and it is really worth it to try . The rooms were very cleaned and well arranged. The hotel’s price added an extra edge in how this hotel is special . The reception team was doing very well answering all our questions . The staff-room was very professional and did their job well .