Hotels in der Nähe von Pilar 7 - Bridge Experience, Alcântara

We booked two rooms (one with a double bed, one with two single beds). Since this wasn’t the case when we checked in, we asked to switch rooms. The clerk told us that this was not possible the first night but after that he had availabilities. When we checked the following morning we were told that it was not possible and that we should have redemanded a switch, early in the morning (strange in my opinion as the clerk from the other night had written it down for his colleagues to do the follow up). Anyway, next morning I came to the reception at 7 am, only to hear that they will look into it and they will inform me after breakfast. After breakfast we learned that, again, it was not possible. That’s when I gave up for the room switch. But it remains unbelievable that a client that pays 150 EUR per night per room (so 300 EUR per night), could not get more service (or at least some clarity straight away). Half of the programs on the cable TV were not available. The hotel is not very sound proof. We were bothered by the construction work that was being done outside the hotel, woken up by works (drilling) being done inside the hotel and an annoying noise in the airconditioning. The keycards to our room kept malfunctioning, it was reset at least 5 times (and not kept close to phones or other magnetic fields that could explain a demagnetization). One day our rooms were just not cleaned, after we told the reception it still took a while before the rooms were done. In conclusion, the price we paid per room is not at all in line with the quality we received. With the “urban” look of the lobby you get the impression that this hotel is rather modern. When you enter the rooms, however, these are rather small and old-fashioned. The price/quality ratio for this hotel is really bad. Disappointing

Super schönes,modernes Hostel mit sehr freundlichem Personal und absolut perfektem Preis-Leistungsverhältnis. Die Zimmer und Bäder waren sehr sauber und die Lage ist für den Preis definitiv empfehlenswert, viel kann fußläufig erreicht werden und öffentliche Verkehrsmittel sind auch direkt um die Ecke.

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

I appreciated how this hotel was able to accommodate me on short notice after the original hotel I had booked with canceled my reservation. The rate was reasonable and it was located where I needed to be. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. It was quite clean but slightly run down. The room was basic and since I just needed to sleep and shower, it was fine. All the money has been put into the bathroom with modern fixtures. The bathtub is high and slippery. There was no mat to prevent falling and stepping out of the tub felt a bit precarious. The rest of the room was spare. The bed was quite firm. A table and chair in the room had some sort of dried spill on them. Bottled water was complimentary. I did not make use of the bar or restaurant facilities whilst there. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Live and learn. The service, overall, is helpful. I was given suggestions, directions, maps, etc. All the things one expects from those in the hospitality business happened. No complaints, there.

Me and my partner booked the hotel for 6 nights. I had to lengthen our stay which was no problem with the hotel staff and they were very helpful and kind. Our room didn’t have the greatest view as it was directly across a Toyota dealership however we weren’t overly bothered about it. The room was very clean and so was the toilet, they provide a small fridge and a cupboard with a safe to place belongings. Our bed was very comfortable and served us well. They also offered free drinks downstairs in the hot drinks machines. They offended parking for cars and optional room cleaning service daily. The hotel is roughly 5 minutes driving away from the airport. Overall we had a great stay at the hotel ! The only problem we encountered which is the reason for 4 stars is that our toilet shower had an annoying problem with the temperature, it would go from warm to really cold and then proceed to really hot. Apart from that we had a great stay and we would recommend the hotel!

Auch unter CV19-Bedingungen erwarte ich von einem Hotel, welches sich vier Sterne an die Fassade heftet, erheblich mehr. Jeden Morgen das gleiche Prozedere, Kaffee in ToGo-Bechern in einer Papiertüte zusammen mit einem Apfel und Holzmesser, in Alufolie eingewickeltes „Sandwich“ mit immer demselben Belag ( Scheibe Käse Scheibe Kochs*****en trocken ohne Butter). Mit etwas Glück hat es die Bedienung geschafft den Kaffee nicht umzuschütten und alles ist trocken. Aber das eine Stück Obst nun schön warm. Oder aber es ist alles durchnässt und der Tag wie auch das Frühstück „versaut“. Keine Spur von einem Teller, einer normalen Tasse, normalem Besteck etc. Essen aus der Hotelküche ist den Preis leider nicht wert. Carpaccio schön angemacht und in der Mitte vollkommen gefroren, also frisch ist anders. Der Hamburger zum einen „mini“ und im trockenen Brötchen welches auseinander fällt beim Anschauen (13€) sind ein Witz, leider nicht lustig. Bach nunmehr mehreren Aufenthalten, gezwungenermaßen, da alles Andere geschlossen ist, werde ich sofort wechseln sobald Alternativen vorhanden sind. Hotel selber ist sauber neu und modern eingerichtet, aber dues wird zunichte gemacht durch die oben beschriebenen Umstände SCHADE!!!!!

Das Hotel ist sehr hübsch, die Zimmer sind geräumig (mit Balkon) und es gibt einen Pool. Das Frühstück ist gut, das Personal sehr, sehr freundlich. Die Lobby lädt zum Verweilen ein, hell, groß und nett eingerichtet. Das Meer ist ca. 5 Minuten entfernt, am Praia de Tamariz ist man in ca. 10 Minuten. Cascais erreicht man in ca. 15 Minuten über die Strandpromenade. In einer Minute Fußweg befindet sich eine Bushaltestelle, von der aus man nach Sintra fahren kann. Der Bahnhof ist 10 Minuten entfernt, die Fahrt nach Lissabon dauert ungefähr 40 Minuten. Estoril ist etwas hügelig und das Hotel liegt oberhalb, also unbedingt bequemes Schuhwerk einpacken 😉 Ich würde es wieder buchen.

Schönes Strandhotel. Das übersteigt unsere Erwartungen - das Zimmer war geräumig und sauber und der Balkon hatte wunderschöne Aussichten auf den Strand. Wir genossen den unendlichen Pool und waren sehr angenehm überrascht von dem Frühstück ( mit einer Terrasse, komplimentären Schüsselwein und einer Pancake-Maschine). Ideal gelegen, um die wunderschöne Stadt Sesimbra und den Strand zu erkunden. Wir werden sicher wieder bleiben!

Das Hotel ist sehr gut gelegen in einem schönen Ort. Unser Schlafzimmer war groß und komfortabel, die Aussicht war schön, die Crew war professionell und nett. Das Frühstück war nicht groß, aber sehr geschmackvoll und genügend für uns, und es ist lokale Produkte (Schmetterling, Pfannkuchen usw.). Wir schätzen dieses Hotel und empfehlen es sehr.