Gastnutzer
15. März 2023
In brief, they saved us, great hotel, and highest praise! Details: We arrived on an international flight, having booked and prepaid two rooms on ********** for a 5 night stay. To our dismay, Jupiter told us they have no relationship with **********. In other words, ********** was improperly touting and even collecting money for rooms that were not affiliated with them! Utterly improper!. It was the start of the African Union summit, and the Jupiter, and indeed most all hotels in town were sold out. Ms. Aynalem, the front desk manager, and Ms. Abebe, the online manager, were outstanding. They managed to find us a room - predicting correctly that there would be a no show. And they gave a us a slightly discounted rate on the room. We shared a room until another one opened up, and then they promptly provided that room to us too. Also, the hotel itself was great!
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