AUHotel -Zayed International Airport-Located in Transit Area -Onwards Boarding Pass Required

I booked in here for the 6 hour stay option to get a rest during a long layover try and avoid jet lag. The location is very useful and it’s the only hotel available in the transit area. The staff were both pleasant/ competent however I was standing waiting in a queue for 15/20 minutes to check in when I arrived, not what you feel like doing after a long flight at 1 in the morning and when you’ve only got a 6 hour window to sleep. I feel they would definitely benefit from more staff during busier times to avoid this. The room was very clean and had a shampoo/ conditioner, toiletries, complimentary tea and coffee etc. however there were a few minor problems. Firstly there were no batteries in the tv remote so I had to mess around trying to find a way to turn off the tv so I could sleep, again not what you want to be be doing when you come in tired and just want to go straight to bed. They did have English breakfast tea, 😃 however there was no milk to go in the tea or coffee 😣. The bed was very comfortable, the air-con worked well but was very loud. All very nit-picky I know and I wouldn’t usually complain except the fact I was paying the equivalent of 15 pound an hour (and that was with a trip discount) so for that I would expect a bit more.

Мы не могли пройти в зону вылета так как у нас не было ещё посадочных билетов, отель отказался отменять бронь и возвращать деньги! Мы сообщили в отель до нашего времени заселения! Ноль клиентоориентированности у отеля! Никому не советую, лучше бронируйте другой отель в Аэропорту Абу даби, в который можно попасть проще