Butuan Gastfamilien

In Butuan für Urlaub seit 5 Jahren. Freundliches Personal.. aber als wir gingen, ich habe nicht bemerkt, dass der Schwimmbad unter Reparatur war, so dass es ein wenig enttäuschend war. Ich werde sicher, dass ich nächstes Mal anrufen.

Jedes Mal, wenn ich nach Hause komme, ist Watergate mein Zuhause.❤️ Meine einzige Ruf weg Freund, Kate, verdient ein großes Schreien, weil sie mir immer bei meinen Buchungen helfen wird. Ich weiß, es gibt Zeiten, dass sie nicht zu Hause ist, sie findet immer einen Weg, mich zu helfen. Das ist eines der guten Dinge, die ich über Wassergate liebe, sie sind bereit, zusätzliche Meile für ihre Gäste zu gehen! ❤️ Mein aktueller Aufenthalt hier in Wassergate wurde extra, weil sie eine willkommene Notiz für mich in meinem Zimmer vorbereitet. Ich fühle mich so besondere! So ein süßes Geste von euch Jungs! Besonderes Dank an Eri für das warme Willkommen und den Rest der Watergate Familie. ❤️ Wirklich der Ort, den Sie lieber wären. ❤️

We've stayed at this resort several times over the years but just went back for the first time in 4 years and were quite disappointed. We booked a Premier Deluxe room thinking it was the largest/nicest (it was the most expensive) and also because none of the newer rooms were available. These rooms obviously have some major deferred maintenance which would have been fine since it was just one night but it also looked like it hadn't been cleaned properly in months or years? Super dirty tile floor, dirty toilet, just dirty all around. They are obviously prioritizing their nice new rooms but they could at least keep the original rooms clean. Unfortunately we probably won't be coming back. Staff were all still really nice and check-in was smooth. Oh one other downside of this place is every time we've been there there's been large weddings or gatherings and it can be noisy.

The best thing about the hotel is the location. It is near almost to every important spot in the city - the airport, the two large malls, the large hotels where events are held, etc. Other than this, the hotel is really very simple. The rooms are below average but sufficient, if one is not too particular. The breakfast is very limited in terms of options and quality - cooking is very poor. And they serve it in styrofoam boxes, which makes it look like food for disaster relief. There is hot-and-cold water from the shower and faucet and the room we stayed in had an electric kettle. Towels are old and the bed and sheets are as well. The door knob in my room, which was on the 2nd floor, was also defective. The staff are nice and do their best but their training with dealing with guests effectively and smartly is obviously lacking. The staff are polite but lack any cosmopolitan flair whatsoever. They also get easily confused. The rooms are very affordably priced, however. Stayed for four nights in August 2024.

The Grand Palace Hotel was a real let-down, starting with not living up to what they say. They claim to provide tea & coffee in the rooms, but there's no tea. Their web site says they have an airport shuttle, but they don't. Breakfast was disappointing too. Only 2 juices. Luckily one was usually pineapple. As well as the usual lukewarm breakfast items, they had some random cakes that were as bland as cardboard. Fortunately, you can walk through the Annex, cross the road and a few metres to your right is a bakery that sells doughnuts for 6 pesos that are vastly better. The hotel has guards with assault weapons and dogs. Seems pretty ridiculous and unsafe. Also the dogs spend most of their time living in cages alone next to the swimming pool. I had two bookings here, the first in a big king room. (They call it a ”matrimonial” room!) The WiFi mostly didn't work. It's totally inadequate for the number of people who use it, especially if a big business group comes in for a conference during the day. (The DHCP server just runs out of addresses and you can't connect until someone else disconnects.) Even when it connected, it wasn't very fast. One other issue I had was the appearance of cockroaches every so often. The small single room was a vast improvement, as well as being half the price. While the single rooms have no windows, they have two massive advantages. Firstly, fast WiFi that works. The single rooms are in a hall behind the reception area and have their own access point that works brilliantly and isn't overloaded. Secondly, the small room doesn't have so many places for roaches to hide. I didn't see a single insect intruder. Note for those who might be confused by this site: The information and reviews on this page are for the Butuan Grand Palace Hotel. There is also an Annex. Tripadvisor currently has the headings swapped.