Benacazón Gastfamilien

this was absolutely one of the worst places I've invested money in. the staff was a pain and made small problems into something big. my friend and I ordered dinner at the hotel one evening - the food tasted of washing-up liquid. we went down to the restaurant and asked nicely if we could get our money back so we could buy another dinner. we were met with an angry no that it was not an option but that we could be allowed to order something else at the hotel, with the fear that it would again taste strongly of soap, we feared... we spent several hours explaining that the food here was not available to eat. however, we ended up getting the money back for the food after 4 hours.. in addition, their shower did not work optimally. the water changed from super cold to blazing hot. we didn't get a single proper bath the four days we spent there. the rooms were not properly cleaned and there was generally just incredibly bad service. NEVER order here - you will regret it. the pictures are deceiving and none of the fercilities were available NOTHING. biggest disappointment ever. have had better service and food at a hostel but this place is really not worth the money.