Apartments in Surčin

Following the ******* advice, I booked Kame hotel for all my 3 trips in May-June. I made these reservations about a month before my first trip. Before the first trip I found that it is virtually impossible to communicate with the hotel. I send 4 emails concerning possible shuttle bus service from the airport to the Kame hotel. Only the last one was answered. They convinced me that I would be met at the airport, but in fact nobody was there to meet. At the hotel I found that practically nobody can speak English and the main language used in the hotel is Chinese. At the reception they refused to help me to get a taxi for my way to the airport. My second booking, which was made more than one month before my second flight, was simply canceled and I got a message about this at the last moment, on the night before my second flight to Belgrade. This put me in a very difficult situation. They proposed to give me a half price reduction on my next booking. When I asked them to confirm that this can be applied for my last third booking they simply did not answer. A week later, I received information from ******* that my third booking was canceled as well by the Kame hotel without any explanation of the reason. I found Kame hotel very unfriendly and totally unreliable. Never use it if you do not want problems similar to mine. And I simply wonder how at all this terrible hotel got quite positive response in *******.

Das Zimmer ist groß, das Wohnzimmer geräumig, sauber und hygienisch, in der Nähe des Flughafens, es gibt einen Bringservice und das Frühstück ist für den frühen Flug vorbereitet. Es gibt auch einen Schach- und Kartentisch, was für eine Überraschung!