Zamboanga Apartments

NEVER AGAIN!! I was initially assigned a room accessible only through stairs, the paint on the wall was peeling , toilet flush not working, molds in the toilet , safe box not working. I was transferred to another room, no elevator too,only stairs to access it, the toilet was also full of molds , the same problem with the safe deposit box, the fridge smelled disgusting, stain on the bedsheet , the previous guests’ wifi voucher still by the bedside. I’m too tired and needed to be somewhere so i settled in this room . But then at night when I arrived , I found crawling baby COCKROACHES in my chocolate box, in my toothpaste, in my bedside table . LOTS OF THEM!! The water in the pool too is blurry ! I left the very next morning and found a much cheaper room in a nearby hotel. Smaller room but very clean!!! I am truly disgusted with my experience in this hotel !!! This place needs a serious need of updating. They are expensive too compared to other hotels in this city.

Zentral gelegenes Mittelklasse Hotel, Die Lage des Hotels ist phantastisch, die Zimmer sind voll ok. Das Frühstück ist eher bescheiden (man orientiert sich ausschließlich am asiatischen Geschmack). Von den 2 Lifts war nur einer in Betrieb. Frühstück ist nur bis max. 9:30 Uhr verfügbar. Bad und Betten voll ok, wifi hat 1 Tag lang nicht funktioniert (sich den falschen Anbieter/Provider zu suchen, hat beim EverO schon Tradition...man spart hier an der falschen Stelle). Die bessren Zimmer sind zur Straßenseite, aber der Lärm hielt sich in Grenzen. sehr praktisch und gut sind die Wassernachfüllstationen auf jedem Stockwerk, so dass man jederzeit unbegrenzt nachfassen kann, wenn nötig. Einen späteren Checkout (nach 12 Uhr) gibt es - allerdings nur gegen Gebühr. Ein Teil des Hotels wird (immer noch) renoviert, war aber nicht störend. Komme immer gern wieder hierher.

Unser Aufenthalt in Two Seasons Executive Suite ist eine gute Erfahrung. Obwohl es in ihren Einrichtungen einige Bedenken gibt, wie keine Tische und Stühle. Vorstellen Sie sich, wie haben wir unser Essen gegessen? Ich möchte jedoch vorschlagen, dass sie nächstes Mal einige Möbel, Tisch und Stühle hinzufügen. Was den Service angeht, ist es ziemlich gut, aber bei der Eincheckung - ich denke, es ist ein Problem aufgetreten, das ich eindeutig online 3 Tage und 2 Nächte reserviert, aber sie fragen, ob wir unseren Aufenthalt verlängern werden. Das bedeutet, bei der Eincheckung bezahlen sie uns nur für 1 Nacht. Also, Verbesserung der Managementkompetenzen für einfache Transaktion. FOOD? Ich bin nicht sicher, ob sie Lebensmittel anbieten, aber in unserem Aufenthalt haben wir nicht zugänglich.

We picked this hotel because it is the highest rated hotel in Zamboanga City in TripAdvisor and there were no horrible comments. That’s really not a compliment for the city. The highest rated hotel in Zamboanga is, sadly, average to below average. It was not a bad experience, but it was not impressive. What’s good is that the hotel runs like a real one. People are polite and accommodating, the room we were given was clean, the sheets while not new-looking were clean and clean-smelling. However, it’s dated and it just has to pay attention to things that travellers like my family will see very negatively, like holes and stains on the curtains, stains on the carpet, the need to re-grout the bathroom, etc. Breakfast was average, if not lacking. In my experience, the addition of breakfast longganisa and arroz caldo could up the breakfast experience significantly. If this amazing city wants more tourists from Manila and even other countries, it has to have a hotel that gives an excellent experience. With the kind of good service it gives, this hotel can be an excellent one. Good luck and I hope the hotel takes this review as a positive challenge.

I recently had a surprise birthday celebration organized by my family at LM Hotel on September 17. It was a fun and memorable experience, and I was impressed by the excellent service provided by the staff. I paid the bill in full via credit card and even left a generous tip to acknowledge the hard work of the servers. However, a week later, I discovered that my credit card had been overcharged. I immediately contacted the hotel to resolve the issue, but what followed was a frustrating experience. I was put on long holds, transferred between departments, and was repeatedly told the issue was due to the bank. Despite their promises to refund the excess charges, weeks have passed, and I have yet to receive any resolution. While the celebration itself was great, LM Hotel’s lack of honesty and accountability in handling the billing issue has left me feeling cheated. It’s disappointing that what should have been a simple fix has turned into an ongoing problem. A hotel that prides itself on service should ensure that their financial dealings are just as professional and transparent as their hospitality. What a SHAME! To all patrons, i hope you will check your bank transactions with this establishment. Who knows you might be another victim of this unfortunate scheme! BEWARE!

I recently had the opportunity to stay at Hotel Marcelina, and unfortunately, my overall experience was marred by the unprofessional behavior of one particular male manager or who I think is the officer in charge. While I appreciate the efforts of the hotel staff to create a pleasant environment, the conduct of the manager was deeply disappointing. During my stay, I observed that this manager interacting with hotel staff in a manner that can only be described as unprofessional. This behavior was evident not only in his communication with guests but also in his interactions with the hotel staff. As a guest and a former hotelier, witnessing such behavior from a manager not only diminished the quality of my stay but also created a negative atmosphere within the hotel. One specific incident that stood out occurred when I overheard him engaged in a conversation with someone else. The tone and language used were unprofessional and did not align with the standards of hospitality one would expect from a reputable establishment. It was disheartening to witness a manager representing the hotel in such a manner. With his behavior this individual should not be working in a hotel. The impact of his behavior extended beyond my personal observations, as I noticed a visible discomfort among the hotel staff. This created an unfavorable atmosphere that undoubtedly affected the overall guest experience. I believe it is crucial for the management of the hotel to address these concerns promptly. A manager's role is pivotal in shaping the perception of the hotel, and the unprofessional conduct displayed detracts from the otherwise positive aspects of the establishment. In the interest of maintaining a high standard of hospitality and ensuring a positive guest experience, I recommend that the hotel management or owner address this matter promptly. Training programs on professional conduct and effective communication may be beneficial for him and the staff alike.