San Miguel de Allende Apartments

The hotel that sits atop a large hill in San Miguel has wonderful views and an extremely large terrace for each room. The views are magnificent. That is about all I can say is wonderful for this place. I have stayed in some gorgeous hotels in large cities and tourist destinations. I know boutique hotels are not the normal hotel experience, since I have stayed in them as well, but what most boutique hotels do very well is service. Ilo rojo doesn't know much of anything about service. Here are some of the things that shocked us. There was no iron or ironing board in our rooms. There was no way to get any ice (more on that later). The terraces where with beautiful views were just that. They had one cheap patio table, with a umbrella stand (more on that later) and a metal bar for a fabric canopy, which was missing. So if you want to enjoy the terrace/veranda during the day, good luck. The heat will run you off quickly. Now to the service. After a wonderful time in the city, we wanted to get some beverages we bought at a market to enjoy in our rooms on the terrace/veranda at night but couldn't find any ice or cups in the room. So I called for some sort of cups and was told they would see what they could do. About 20 minutes later I was rewarded with 2 plastic cheap cups. Ok, no big deal. I needed at least 4. So I went down 4 levels (by stairs) to the bar and asked for 2 more cups and a cup of ice. I was told there was no ice at the bar so they would have to get some and bring it up. Never heard back from them again. It was later, so I decided to just forget about it. Next morning we went to breakfast at the hotel restaurant, again on outdoor terrace at the bottom of the hotel. It took over 15 minutes for someone to come over. After ordering coffee and breakfast, we watched the waitress/bartender roam around and deliver some items to each of the various tables but not complete orders. It took over 30 minutes to get coffee and we actually received our food before the coffee for the 4 of us that we ordered before food. In fact, 1 person received their order, then 10 minutes later then another person and lastly, I received my order about 15 minutes after everyone else in my group. What kind of restaurant delivers orders 1 at a time when each item is ready. Next, the pool which is smaller than most people's bathrooms (in the US), has to be reserved by the hour. It was sad. However, we had a kid in our group and we thought it would be great to have him swim a little. We also thought since we had some beverages from the night before, we could hang out by the miniature pool for a bit and indulge in a few drinks. Again, we asked for some ice from the concierge. The concierge went to the bartender and bartender told the concierge something and they both walked past me to the other members of our party to tell them beverages were not allowed at the pool. Could have told me that while I was standing there asking the for the ice. This was little irritating

Ich wollte diesen Ort mehr lieben als ich. Es hat alte Welt Charme, mit dem dunklen Holz, dem Talavera Fliesen und den Boveda-Höchstflächen. Es ist auch sehr vernünftig bezahlt, aber Sie erhalten, was Sie hier vielfach zahlen. Nicht viele Zimmerausstattung keine Mini-Kühlschrank oder Mikrowelle, die, um fair zu sein, relativ selten in Mexiko. Aber die gelagerten Seife und Dinge waren so günstig wie Dollar-Store billig sie kaum aufgeschraubt. Ich konnte nicht ganz eine Handhabe auf die Stunden des kleinen Komfort shops bekommen, die nie offen scheinen, also kein kaufen unseres eigenen. Ich hätte das alles übersehen können, wenn die Damen am Frontdesk nicht so brutal waren. An einem Punkt während unseres Aufenthalts dachte ich, ich habe meinen Schlüssel verloren. Als ich um einen anderen ging, rollten die beiden Knechte buchstäblich ihre Augen aufeinander, bevor sie sich eine ungewöhnliche Menge Zeit nahmen, um mit jemandem zu kontaktieren, der sie benötigt, um zu kommen Programm einen anderen Schlüssel. Sie haben mich kaum gesprochen und lassen mich in dem Prozess recht spät wissen, dass ich für die Ersetzung zahlen müsste... in bar. Ich konnte nicht einfach die Gebühr auf der Karte auf der Datei für das Zimmer hinzufügen. So analog. Und auch später, als es Zeit war, zu gehen, schaute mich einer derselben Knechte einfach an, als ich näherte, um ihr zu sagen, dass wir auschecken. Es war nicht, bis mein Mann hinter mir erschien, dass sie mich tatsächlich antwortete, und sagte, alles war alles in Ordnung. Sie hat sogar gelächelt. Ich konnte nicht helfen, an der absurden Veränderung ihrer Demo zu lachen. Ich bin nicht sicher, ob ich etwas getan habe, um sie zu verletzen oder ob sie nur eine hassige Person ist, aber sie ist sicher ein Grund, warum wir nächstes Mal in der Stadt wohnen werden.

Es hat eine gute Lage und die Einrichtungen sind angenehm. Nur eine Beobachtung der Nahrungsmittelservice hat keine gute Qualität

1 Nacht hier auf einer kurzen Tour von San Miguel de Allende verbrachte. Das Hotel war schön, die Zimmer schienen neu gemacht, so alles war sehr schön. Hatte ein ok Abendessen im Restaurant und ein Schuss von Cristilano Tequila, was erstaunlich war. Die Lobby hatte ein kleines Spielzimmer mit einem Pooltisch, Fooz Balltisch, und die offene Restaurant-Lobby-Zone hatte Tonnen von Platzen zu sitzen und zu hängen. Auch großes Pool. Am Samstagmorgen gingen wir zum nahe gelegenen Mercaod Sano und hatten ein schönes Frühstück und genossen einige Live-Musik und Markt - nur Bargeld.

Casa Arca was the perfect place for us to stay for our friend’s wedding. The staff were amazing and extremely attentive. They helped book us transport to and from the airport, answered any questions we had and were more attentive and friendly than any property I’ve stayed at in recent years. The hotel location is perfect for exploring the city and walking pretty much everywhere. The food at the hotel was fantastic. We had many meals in San Miguel and the breakfast and dinner options at the hotel were up there in quality, presentation, and portion size. We loved everything we ate. The last thing to cover are the beds. The bed was extremely comfortable and we slept so well every night. I think their bed tops any high end hotel bed we’ve experienced. I would highly recommend staying at this property and we will not hesitate to book again if we are in San Miguel De Allende!