Bastion Hotel Zoetermeer

Obsługa na recepcji zostawia wiele do życzenia.. prezencja Pań tam obsługujących sprawiła że w drodze do pokoju zastanawiałam się czy na pewno Chce tam iść 😆 pokoje w miarę czyste natomiast jeżeli mam być szczera to polecam to tylko gdy na prawdę Nie masz już innych opcji i raczej nie zalecam na więcej niż jedną noc. Na duży plus hotelu wpływa fakt, że wychodząc z niego widzimy już Mc Donalda 😂

很差，一晚上房間裏總是發出咚咚的聲音，我還以為有人竅門，嚇得我都不敢睡覺，真的很無語，在中國頂多算是很低級的旅館，一定不要選擇很無語的

Lovely stay in the Bastion Zoetermeer. Room was spacious and clean. Staff was very friendly, specialy Robby and Glenda. We where there for a visit to our grandchild and they made him feel very special at diner. We love to come again in the future.

Upon arrival all was fine and the room was okay. But when we decided to have dinner it all went horrible. First soup was really cold, the bowl was warm which meant they tried to microwave it, so they took it back. But got the main course before getting the soup back. Then the screaming started. We heard everything went flying in the kitchen! And the screams and awful swearing continued into the restaurant. When we spoke to the waitress we said that this behaviour is reallly not acceptable. In return she angrily told us off and said we would have done the same if we were not appreciated in our work, we then said eh no we would not behave this way let alone swear like this. (Worse kind of swearing). She stormed off. 5 minutes later a woman came screaming out the lift that a man grabbed her and held her by the neck. It was like a horror film. Staff tried to calm her down, but it appeared they knew this woman and the man...when my husband asked why did they not call the police, she said she could not prove it. After this terrible episode we let the reception know that we are not going to stay another night after this one as I would then be on my as my husband was going in to hospital im Zoetemeer. Next morning we complained again whilst checkimg out. This time the manager was present. She was shocked at our complaint. She was not aware of what happened. The checking out went smoothly and got a refund which we appreciated. But never again at this hotel.

Stayed 4 days from Australia. Room a little small for myself and 17 old son but clean and comfortable. Same for bathroom. Well serviced. Great breakfast with a wide variety of offerings. HIghlight is the staff, all were extremely friendly and helpful and made to feel very welcome. Would be a five but for the room size and the air conditioner controls left it a little cold sometimes,

We booked for one night here to attend an event at Silverdome which is very nearby. As the event started early, we called in advance to see if we could check in earlier and we were told we could from 1pm, which helped us greatly. The car park is extremely secure with a gate that can be opened by pressing the call button and opens automatically when you leave. We arrived at reception to a very busy lady who was doing an amazing job answering the telephone and checking in guests. We were given room 44. The building is quite old with squeaky and loud doors, but didn't affect our stay. The room itself is small, but was adequate for our needs. Unfortunately, they use plastic glasses and indidually wrapped soaps which is a big turn off for me, hotels should have reusable items in their rooms. The coffee cups were china, so why not actual drinking glasses as well? The irony was on the plastic glasses, there was a picture of a turtle, reminding you that sealife can be harmed by plastic. Otherwise, we got a good night's sleep and the air conditioning was a godsend! The bathroom is quite small, there is a ledge strangely above the sink, so makes washing quite difficult. We didn't have breakfast, so cannot comment on that. Would stay here again!