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Verifizierte Bewertungen
Lage9.6
Ausstattung9.7
Service9.7
Sauberkeit9.7
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Negative Bewertungen(8)
Ah_Benadda
Superior Zimmer mit Queensize-Bett
Aufenthalt im Juni 2023
Business
16 Bewertungen
8.0/10
Sehr gut
Bewertung vom 16. Juli 2023
In manchen Etagen ist noch eine Baustelle.
Frühstücksraum war nicht klimatisiert ! Genauso in den Fluren und Aufzügen
Antwort der Unterkunft: Dear guest, hello! We are honored that you have chosen to stay in our hotel. Through your review, Hua Er is feeling uneasy. It must be because Hua Er is not doing well enough, but please rest assured that we will work even harder. Hua Er believes that fate will bring us together!
Lendanear
Superior Zimmer mit Queensize-Bett
Aufenthalt im Juni 2023
Pärchen
14 Bewertungen
7.5/10
Bewertung vom 23. Juli 2023
It’s a great hotel that is very new and modem. The rooms are a great size and feature a giant 75 inch tv recessed in the wall. There’s a fridge with coke and sprite and bottled water which is ( usually) topped up each day.
The staff appear to nit be able to speak any English whatsoever, which could possibly be a big problem. The included breakfast is supposed to have a western portion but that was non existent, including no cold milk for the small amount of cereal they provided. The cleaning maintenance, especially in the public areas is quite poor, especially the carpeted areas including the lifts. The hotel isn’t complete yet, they are still working of different floors so that’s a reason for the dirt possibly. Smoking is everywhere including the lounge areas in the lobby and the breakfast area, but in this city, seems to be par for the course. (Revolting).
The price is quite reasonable, given what you get, although i found out that the Hyatt Regency was only about $50 Australian dollars a night more and vastly superior.
To sim up, you get what you pay for, but in this case, apart from the shortcomings mentioned, that’s quite a lot.
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to complete our guest satisfaction survey during your stay. Your feedback is very important to us, and we deeply apologize for any inconvenience you may have encountered. Your feedback will be shared with our team for improvement. We strive to provide a comfortable and enjoyable accommodation experience for all guests, and we apologize for not meeting your expectations. We appreciate your feedback and will work hard to resolve the issue you raised. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay experience.
Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Juli 2023
Business
5 Bewertungen
10.0/10
Hervorragend
Bewertung vom 16. Aug. 2023
I think it's pretty good.Is this a light, too?
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Antwort der Unterkunft: Greetings from the Hehua Hotel in Zhuzhou. Thank you for taking the time to complete our guest satisfaction survey. I am very pleased to receive this feedback. We look forward to welcoming you back again and hope to see you in the near future.
Gastnutzer
Double Bed Room (65-Inch TV - Panoramic Floor-to-Ceiling Window - Mini Fridge)