Polton Hotels in Zhuhai

Always wanted to try this hotel seeing the photos on little red book, and it lived up to my expectations. In addition, they had a personal butler service to make you feel right at home! Estelle was our personal butler and she was attentive to our needs with 2 kids, she offered to send sand play toys (super useful for beach playtime) and children toiletries to our rooms. During the stay she helped with coordinating and was timely in responding to our needs. It was a truly relaxing holiday at Angsana and you can always have peace and enjoy hotel facilities or take a Didi conveniently to attractions close to the hotel.

Es ist ein schlossartiges Hotel mit einer wunderschönen Umgebung. Man kann Delfine füttern und die Kinder können sich ihnen nähern. Das Servicepersonal wird die Initiative ergreifen und ist sehr höflich Kann mir helfen, mein Gepäck ins Zimmer und in die Lobby zu bringen. Es gibt Flamingos zum Beobachten und andere schöne Landschaften. Es ist sehr gut für den Urlaub geeignet liegt relativ nah am Ocean Kingdom, dem Raumschiff und dem Chimelong Grand Theatre. Wir haben ein Paketticket gekauft, damit die Kinder es genießen können. Es war eine tolle Zeit, drei Tage und zwei Nächte hier zu verbringen.

Wir hatten eine wunderbare Zeit. Unsere Registrierung war schnell und einfach. Das Empfangspersonal war sehr hilfreich. Wir wurden mit einem Wechat Kontakt bei der Ankunft eines der Empfänger, der großartig war, um unsere Fragen zu beantworten. Viele Mitarbeiter sprachen Englisch sehr gut, was die Dinge einfacher machte. Die Barpersonal war groß und die Getränke wurden schnell gebracht. Leider waren wir etwas früh in der Saison, so dass der Außenpool nicht geöffnet war. Es gibt einen sehr schönen und großen Strandbereich, aber es gab nur 1 Platz mit Stühlen und keine Schirmschuhe. Es wäre schön, wenn sie einige Stühle entlang des Strandes verbreiten und einige Schirmschuhe installieren. Wir werden sicher wieder zurückkehren.

Da es Nebensaison war, wurde mir gesagt, dass ich zuvor die Etagen 1 und 2 gebucht hatte. Das Zimmer war gut ausgestattet war nicht mehr verfügbar, ich bekam ein Einzelbett, das aber vorher zusammengestellt wurde. Nein, das hat keinen Einfluss und die Ausstattung ist relativ vollständig. Das Meeresgebiet liegt ganz in der Nähe des Ocean Kingdom, 4 Gehminuten entfernt. Die allgemeine Umgebung ist gut und in der Lobby interagieren jeden Tag Maskottchen. Außerdem erhalten Sie bei einem Aufenthalt im Hotel einen Rabatt von 15 % auf Souvenirs und können eine Stunde lang vorrangig in das Ocean Kingdom eintreten, müssen jedoch die Option für mehrfachen Eintritt des Hotels erwerben. Es gibt auch einen Kinderspielplatz im Hotel. Der halbe Preis beträgt 30 RMB, darin ist ein Paar rutschfeste Socken enthalten, was in Ordnung ist. Die Kinder werden drinnen beaufsichtigt, was sehr gut ist.

The hotel is beautiful and decorated with a Chinese Pavillion as you enter the lobby. There are a lot of pandas decorated all over the hotel and a Christmas tree made of pandas. Though, the front desk officer who checked us in, couldn't really conversed in English, her colleagues quickly stepped in to help explain to me about our room. They were all very courteous, friendly and helpful. It made the start of our stay very pleasant. We were attended by Rita, Minnie and Jane. Jane quickly provided a wechat number that allowed me to reach out to the hotel staff with ease. She also checked to make sure we were comfortable in our room. We even scored a free upgrade to an Ocean View room, which had a gorgeous view of Zhuhai skyline and we could see Macau from the balcony. The room was very clean, spacious and tidy, my husband loves the bath amenities and my boy enjoyed bubble baths each evening. The housekeeper on our floor was very friendly, always asking if we are enjoying ourselves here and the doormen were very courteous. We had breakfast for 2 days. However, the food didn't quite meet expectations, perhaps we set them high after reading reviews. Most of the items were cold by the time we were seated, it is a very popular hotel so we had to wait for abit to get seated however the queue moved fairly quickly. I must say the hot noodle soup was pretty decent! Checkout was smooth, officers were all very nice and kept checking to make sure we had a good stay. I would return, for the price and the service - this was one of the best stays we had experienced in China. We had an uneventful situation after checking out. We left my son's stuffed toy in the room and only realized after we arrived home late in the evening. By then, my boy was in tears as he had the toy since birth. I quickly reached out to the hotel and thankfully was attended speedily by Yuki and Jessica who got the housekeeping team to search for it. By this morning, they located the toy and arranged to deliver to us. At this time as I am writing this, the toy is on its way back home. I cannot be more thankful, so thank you to everyone mentioned, you have been nothing short of excellent! Happy New Year to the Sheraton team!

Es ist mein erstes Aufenthalt im Marriott Hotel. Das Hotel ist bequem am Kreuzzug gelegen, und der Service ist sehr gut. Da ich spät in die Nacht gecheckt und noch nicht gegessen habe, habe ich gerufen, um über den leckeren Mitternachtsnack zu fragen. Das Personal Clean empfahl die lokalen Spezialitäten, die sehr lecker waren. Das Zimmer ist auch sauber, spotless, komfortabel zu leben, und das Frühstück ist nett. Es ist die erste Wahl und zufriedenstellend zu bleiben.

Was upgraded to a king suite, which was rather nice. The room is beautiful. Spacious, comfortable, etc. Lovely bathroom, with bath/shower. Reasonable price, considering I've spent as much on worse hotels in HK recently. Staff were very friendly and helpful. My one gripe is the restaurant. I was at the hotel a fair bit due to online work, and would have happily have spent the whole day/evening there, but the food was far too focused on being 'impressive' rather than good. The decor of the restaurant is extremely dated similar to what was deemed 'traditional China' from 20 years ago, which doesn't lend itself to a comfortable eating experience. Would love to have been able to get a steak, or some more commonplace Chinese cuisine, but all the options were too 'arty' without much substance. No reasonable wine list, which was disappointing. Expensive wines with no reputations, and the options in beers was extremely limited. My one real disappointment with the hotel. The swimming pool is outside, with no shelter so the Zhuhai sun is beating down on the swimming area. No real setup for relaxing by the pool, and the pool itself is rather small. Well-maintained but it doesn't really match the photos here. Good photography I guess. However, the hotel itself is lovely. Will definitely stay there again.

We thoroughly enjoyed our stay at your hotel. We truly appreciated the hotel arranging a cake for me and providing a playground pass for my child. The breakfast was delicious, offering a variety of food options. The service was professional, thanks to the check-in staff and the concierge. The hotel is quite new, and it was convenient to have the mall on the hotel's second floor. The rooms were clean, tidy, and quiet. Jisoo at the children's playground was exceptionally polite and patient.