Phoenix Tree Hotel (Zhuhai Hengqin Port) Bewertungen

Good hotel for family with kids. The room is spacious with a good view. Bunk bed is strong and big enough for 4 ppl. The staff, Hu Ziming, was so helpful. We had a bnice experience there

Great for kids to come play at the massive play area, but would not recommend living here. Booked the 3 bedroom Executive Suite, which was huge but lacked basic amenities. Service was non-existent, didn’t even have a phone in the room to call the front desk. Breakfast buffet was very mediocre. For the price, there are many better options in Zhuhai.

It’s a good hotel near the Macau border. Rooms have nice view to Macau and spacious. However no other amenities like swimming pools or gyms. Overall the stay was good.

That was a surprisingly nice time at the hotel. The staff was incredibly nice and very helpful. I would especially like to mention Miranda. She speaks English very well and communication was easy. Our room level was upgraded and it exceeded our expectations! Breakfast was varied and everyone could choose meals to their liking.

Many dust in the room; dirty glass walls; breakfast not so good; definitely no next visit.

Staff are nice and friendly. Hotel is big and tidy. There is a playhouse for children.

Impeccable hotel, I highly recommend! Problems with communication with the team because no one spoke English, and at breakfast it was very crowded, it looked like a war to eat. Location has a great view, but for those who want to go to Macao in the casinos not breaking, because it is necessary to go through the immigration there and back, if the rest great hotel.

The room mvac absolutely not cool, there is 33C when we enter the room and still 28C after ac running for 5 hours. and the most terrible thing is, all ac sockets in the room are out of power, it is insane. Nobody answer the room services hotline, even how long time you called.... In these connections, I will not recommend this hotel, we will not come back ever and never.

Breakfast Soso, cleaning of the dishs and plates can be better.

good 👍

你看我家寶貝 開心得飛起 房間很大 很乾凈 配色很搭 客户經理Miranda服務非常好，必須誇誇 細心，會提早詢問我們的要求，還去房間幫我們提前通風，小孩子浴盤也幫我們準備好，又會問我家公主喜歡什麼，小馬車和小帳篷也提前送來房間，小公主開心得很 前台人員也很有禮貌，泊車也免費 給小孩子玩的小童樂園也足夠大，唯小童樂園冷氣不是很足夠 必須五星好評！

酒店房間空間很大，房間望出去可以看到漂亮的澳門夜景，入住時候發生了一個小插曲，房間空調唔夠凍，聯絡酒店員工，員工Miranda馬上幫忙作出跟進及幫忙更換房間，很多謝員工的幫忙，令到小朋友很開心

初次踏入梧桐樹酒店，便與一場恰到好處的便捷不期而遇。這座城市的喧囂與繁華在車窗外飛速掠過，而酒店仿若一處精心雕琢的靜謐港灣，以極為優越的地理位置，輕輕攬住了風塵僕僕的旅人。穿梭的車輛與四通八達的交通脈絡，將這裏與澳門的每一處精彩緊密相連，無需漫長的奔波，便能即刻融入這座城市的脈搏之中。 推開房門的瞬間，寬敞明亮的空間如同一幅徐徐展開的畫卷。柔和的燈光漫灑在每一寸角落，簡約而不失奢華的裝潢風格，讓人瞬間卸下了旅途的疲憊。在這裏，每一處細節都似在訴説著精緻與舒適，從柔軟的床品到精心擺放的裝飾，皆讓人倍感愜意。更令人驚喜的是，辦理入住的過程竟如此流暢快捷，工作人員Miranda温暖的微笑與高效的服務，恰似一陣輕柔的風，拂去了初來乍到的不安。 原以為錯過預訂早餐會留下些許遺憾，卻不想在這座建築裏，藏匿着一片美食的浩瀚星河。從充滿異域風情的特色佳餚，到精緻誘人的甜品小食，琳琅滿目的選擇讓人應接不暇。每一步探尋，都像是開啟一場味蕾的奇妙冒險，舌尖上的驚喜此起彼伏，方才驚覺，這裏本就是美食愛好者的天堂。 不 漫步於整個建築羣，無形的網絡信號如柔的絲線，將每一處角落都悄然串聯。

親子房間 入住30樓親子房，樓高四米多空氣不會局促以及 枕頭非常柔軟舒適。 考拉餐廳 早餐區食物及清潔度超出預期，我比較晚進餐廳，沒有發現有小飛蟲和枱面也乾淨。中西式早餐點擺放近60米長。 親子遊樂園 有彈彈床及海量級波波池，還有電玩城，適合3至12歲小孩放電。 服務人員Miranda細心聆聽需求與幫助 記於 2025年5月25日