Hilton Zhuhai

I wondered why no staff can speak english for international hotels. Also, the location is not good as no convenience shops nearby for visitors.

Hotel is good in overall. Location way too strategic and heavy traffic.

We are coming to celebrate our 36th anniversary. We are pleased to upgrade to deluxe sea view suite. Thank you Mr. Arron 小林 from the front desk. We are appreciated for arranging the decoration in room, the anniversary cake, and a bottle of red wine. Also wanna to say thank you to Jason 付. We have a wonderful stay in Hilton hotel and enjoy the afternoon tea and happy hour in Executive Lounge.

I’ve stayed at many 5-star hotels in China before. Some met my standards, while others didn’t even feel like a 3-star hotel. However, the Hilton Zhuhai deserves praise! It didn’t just meet my expectations—I genuinely enjoyed my stay here. I had some doubts when booking this hotel since it originally opened in 2013, but a renovation was done in 2019. So, I took a leap of faith, and it paid off. The hotel wasn’t expensive, though the price nearly doubled during the holiday season. The staff were very friendly, especially Esther at the front desk, who went above and beyond to accommodate my needs and even offered helpful suggestions 👍. Of course, no hotel is perfect, so here are some pros and cons: Pros: - Great service from the staff, particularly the front desk team. - The hotel feels well-maintained despite its age. - Quiet surroundings, which made for a peaceful stay. Cons: - The A/C is very slow to cool the room. It eventually gets there, but it takes its own sweet time. - The front desk area is very small. They squeezed in a coffee bar that took away the grand feel of the lobby and closed off multiple entrances, leaving only one. This layout makes entering the hotel feel awkward and takes away from the sense of luxury. - The view from our room wasn’t great—just a row of unoccupied mansions with overgrown grass and trees. Since this is a newer area of Zhuhai, many nearby apartments are also empty. It’s quiet, but not particularly scenic. - There are no restaurants within 500 meters. You’ll need to order takeout or take a taxi to a nearby mall for food. - Transportation options are limited. There’s no public transport nearby, and the space in front of the hotel is too small for taxis to pull in easily. The best option is to call a DiDi (ride-hailing app), and while the front desk can help with this, you might have to wait if they’re busy. Overall, I’d rate this hotel an 8/10. The two points I took off were for the lack of nearby restaurants and limited transportation options. Despite these issues, the service and comfort of the hotel made it a great stay. I’d happily return in the future!

The Hotel is amazing. The staff are so friendly. The front desk Jasmin made an up grade for a room with Macao view. Ryan, the staff of swimming pool ate very kind and friendly. Treats us very well. The breakfast is amazing, I had a favorite breakfast in Zhuhai before come here, but I think now, here is my favorite. A very good quality and varied menu. The Happy our is also good. The staff are friendly. I just think could have more western food, like pasta for kids, and no so spicy food because we foreigners no longer eat it. Think more about happy our food, I will come back. It’s only my suggestion because all of other things was 5 stars ⭐️ Last note: the hot jacuzzi is outstanding. Amazing.