Hotel Alpen Resort & SPA Bewertungen

It’s a proper ski resorts with excellent location and amazing breakfast

Good service- provide transport to the train station Food was nice. Staff was friendly

U can see Matterhorn in the hotel. The room is clean and comfy. Breakfast is fine and it will be good if larger variety of food can be provided

This hotel offers a decent location, although it requires a bit of a walk from Zermatt train station. However, the reward is a beautiful Matterhorn view from the hotel room, which is a delightful feature. The breakfast was typical of Swiss hotels, but the real highlight was the impressive range of facilities, including an open-air jacuzzi, gym, sauna room, and indoor swimming pool, providing guests with various options for relaxation and recreation. As for the room itself, it met our expectations. Overall, a pleasant stay with some great amenities.

We booked a room for 4 people. However, it's inconvenient to share only one bath room.

I enjoyed the amenities provided and the cleanliness was spot on.

Good resort and stunning view ,outdoor jacuzzi is a must go pool is good

Nice.

Nice hotel

比較臨時定的行程，但體驗超出預期！ 酒店提供火車站接送（需要提早通知到達），大概2-3分鐘就到（步行到也就7-10分鐘），位置真心贊。 房間的陽台也是美到不行，開窗就可以看到山景。房間很大，且房間內的配置也很不錯（牙刷記得找前台拿）。樓下還有spa，桑拿等，另外還有餐廳。 早餐也很豐富，味道也好！ 工作人員都很熱情和耐心。 強烈推薦！性價比高

 location好方便車站到酒店5分鐘。酒店已歐洲小木屋傳統裝飾。很有聖誕氣氛。酒店員工服務周到友善和貼心。房間設備齊全乾淨整潔，可以看到山景。特別推薦他們戶外的Spa。

設施：設計感十足～早餐也很豐富！ 環境：游泳池和露天spa簡直不要太舒服～～ 服務：前台小姐姐很熱情 而且給升級了頂層帶陽台的房間 一早在房間就可以看到馬特洪峯日照金山！絕美！退房可以送到車站👍

距離火車站步行十分鐘內到達 沒有山坡路段推着大行李很方便，走到小鎮的街上、gornergrate小火車站都是步行幾分鐘都能到的；附近還有公車到達去Matterhorn glacier paradise的纜車站。 酒店很乾凈、很温馨，而且裏面的泳池、桑拿小而美。最值得推薦的是酒店裡的pub餐廳dude,有位女服務員在團客很多 如此忙碌的時候非常熱情歡迎，也儘可能提早出餐，份量大想退掉其他餐點時也非常有情商的迴應且滿足需求，讓人印像深刻。

一家三口出行 三人的房間很大 兩個房間 其中一個面對馬特洪峯 另一個是上床鋪 可以住四個人！門口還有個露台很棒！早餐該有的也都有 很不錯！第二天退房還能寄存行李