Gastnutzer
2. September 2024
No info given on check in (game drive times, meal times, can you drink the tap water? etc) and we weren’t shown to our room so we had to hunt for it ourselves. The bathroom was dirty and the towels torn. The staff struggled to manage a group booking. Not enough game vehicles to take us all so we had to overload the vehicles and all squash to fit everyone. The one game guide Jerry was so rude, didn’t communicate with us, ignored our questions, didn’t offer us the poncho blankets on a freezing morning drive, and didn’t even let us stop for a quick bush coffee to warm up which is supposed to be included on the drives. The curio shop shelves are completely empty. The chef in the morning struggled to make a fried egg, and the coffee was awful! Bedding substandard and bed was rock hard. Madikwe itself was amazing and the sightings spectacular so I would visit again, but definitely not stay at this lodge.
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