Hotel Diplomat

Buon servizio e colazione. Mancava il comando della tv nella camera.

前台服務特別好

I recently stayed at Hotel Diplomat during my visit to Zagreb. The overall experience was good in terms of service and cleanliness. The check-in and check-out process was quick and efficient, and the staff were consistently friendly, polite, and helpful throughout my stay. The hotel facilities were also very clean and well maintained. However, my main disappointment was the room itself. The room was extremely small and did not provide a comfortable amount of space for the stay. In addition, I had specifically requested a king-size bed, but instead was offered two connected twin beds. Unfortunately, the bed arrangement was not comfortable and still felt very small. While I appreciated the professionalism of the staff and the cleanliness of the hotel, I believe the room size and sleeping comfort could be significantly improved to provide a better guest experience.

Breakfast buffet was various and good. Rooms are clean and confortable. Enough parking space. However the entry to the reception is at the back of the hotel. A little confusing at first.

I did enjoy my stay. I am a business travellers and I need: a silent hotel for a good night sleep, a good band varied breakfast, a kind and efficient reception, cleanliness, services. I found all of them. Excellent hotel.

Everythibg perfect. Clean, free parking , breakfast and staff! And beatyful room

Secluded hotel far from any small shops. Dining room/bar very badly lit if fact quite dark and the food very simple,often cold and not enough to facilitate the tour groups that stay at the hotel. The refrigerators in the bedrooms don’t cool,I use the plural because the group I was traveling with all had the same complaint. We were told all the refrigerators had an electrical problem !Our room had an electrical problem when all the power went off . When complaining at the front desk we were told there was no maintenance man on the premises and had to change rooms. There was just one elevator for many people and often at meal times there was a queue and long wait to use them! Lobby small which is fine if you are a couple but when in a group you are squashed like sardines ! Not recommended!

staff was pleasant.....odor in the room, not very clean