Lisa 丽莎
13. Juli 2024
Initially, we booked the family suite but had to change the room due to an issue with the toilet. The boss was very helpful and quickly arranged a new room for us. The new room was much more comfortable, so we are thankful to the boss for that.
Regarding cleanliness, we wish the rooms could be cleaner. The hotel should pay more attention to hygiene, especially that of the toilet.
Another inconvenience was that there were many mosquitos in the room. Fortunately, the hotel provided a mosquito killer racquet and killer mats, so we were able to eliminate most of the mosquitos. Perhaps the mosquitos find some breeding grounds on the beautiful patio in the middle of the house.
The location of the hotel is good. It's very quiet but close enough to most of the attractions in the city of Lijiang.
The service attitude is very good. The boss and the cleaning lady are very kind and attentive. The lady prepared a nice breakfast for us, so thank you. The boss helped us book a taxi for the day we were leaving early in the morning. We really appreciate the kind service provided by the staff.
Regarding price for value, we think it might be a bit overpriced given the condition of the rooms.
Overall, this hotel is very beautiful. The furniture is traditional and beautiful. The central patio is exquisite and we loved the traditional Chinese design. The staff is kind and attentive.
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