Onjuku Yagura Ryokan Bewertungen

Service was beyond terrible. While to staffs in general was friendly and courteous, the lady host was absolutely horrific. We felt like being rushed for the whole two days we were there at close to US$650 a night. First day soon after we checked in, she immediately asked if we can have dinner at 6:00pm. We said yes but later we wanted to push back by 39 minutes. She said we can’t. Next morning, she asked us what time would we leave hotel after breakfast and dinner time. We agreed on 6:30pm dinner but she called our room at 5:45pm and asked us if we could have dinner at 6:00pm instead. I think she was trying to rush finishing her job. When we complained to her about being rushed, she stopped serving us in the middle of the dinner, we had to press call button before we get our rice. At that time we almost finished our meal. The rice came with a bow of miso soup and a tiny dish of kimchi for us to share. Pathetic! Again we had to call for our deserts to be served. On the morning we left, she was nowhere to be seen. More over the shower was outdoor. The toilet was not heated. The cold water faucet for the outdoor onsen was dropped out. The table inside out room was broken and cut my elbow. For US$650 a night, you can judge the value. Shame of Yufuin. This should not be something that represents ryokans in Yufuin by any standards

개인 노천탕이 있어 아주 좋았습니다! 공용탕은 생각보다 작아서 이용하지 않았어요. 하지만 그쪽에 있는 안마의자는 잘 이용했어요. 많이 돌아다녀서 피곤했는데 피로가 좀 풀렸어요. 방이 생각보다 크고 깔끔하고 코타츠도 2개나 있어서 녹차를 마시며 따끈하게 잘 즐겼습니다☺🍵 이불요도 두툼해서 자는데 전혀 불편하지 않았어요. 히터도 2개 있어서 빵빵하게 틀었어요. 위치는 유후인역에서 멀지만 송영서비스가 있어서 편히 갔다왔습니다. 다만 유노츠보거리나 긴린코 호수 등은 멀어서 다 보고 나서 체크인하는게 좋아요. 아님 체크아웃하고 나서. 가기 전에 먼저 로손편의점, 맥스밸류 마트도 들리는 게 좋아요. 음식은 조식, 석식 둘 다 먹었는데 대만족이었습니다!! 맛 없는게 없었어요👍 재료들도 신선하고 간도 적당하고 디저트까지 메뉴 구성이 좋았어요. 식사 자리도 아늑하고 프라이빗한 느낌이라 좋았습니다. 그리고 서비스는 다들 아주 친절하셔서 웃으면서 다녔습니다. 여자직원분이 설명도 열심히 해주시고 프로였어요. 전체적으로 정말 행복한 숙박이었습니다💗 다시 꼭 오고 싶어요!