Walter Raleigh Hotel

Disappointing stay at the hotel. The rooms are very dated and the one we were in was particularly small and stuffy - we could not open the windows or regulate the heating. The plumbing in the en suite needs attention. No bottled water in the rooms. Breakfast was chaotic. It was not served in the restaurant but in the smaller tea room downstairs. Although there were empty tables they were not cleared (not due to a shortage of staff) and I ended up having to set my own table. We waited at least 20 minutes to order breakfast, which when it arrived was not great to be honest. Sadly, I will not be returning.

We held our mums birthday celebrations at the Walter Raleigh and made a prior agreement with hotel management for a two course meal with her birthday cake being served in place of the third course along with tea/coffee. We agreed a price per head and delivered the cake to the hotel the day beforehand. However when we arrived, menus were already on the table stipulating 3 courses and the waiter had already begun the process of collecting orders from the seated guests so it was too late to halt proceedings. The cake was brought out approximately 40 minutes after the third course had been served and by then we didn’t have teas/coffee to accompany it. We asked for teas and coffees to accompany the cake but were informed it wasn’t possible. The guests had to eat the birthday cake dry and it felt like a poor ending to the celebrations. When it came to payment, we were billed for the 3 courses and we paid in full as we didn’t want to amplify the issue at the time. We did however mention our concerns to the duty manager in charge that we were overcharged on the original agreement. These events spoiled the celebrations somewhat for us but my mum and all other guests were unaware of these events and had a great time overall so we would like to thank the Hotel for that. I emailed the hotel in the days following the celebration to express my disappointment. The manager wrote back and asked for my phone number so he could discuss the complaint further. I provided my number but he failed to get in touch and has ignored all of my follow up emails since. I feel overall it was very poor service by management in particular.

Had a wonderful stay to celebrate my mother in laws 90th birthday. Everything was just perfect. The food and service was 5*. All staff we met were so friendly and helpful nothing was too much effort. The rooms are really comfortable, best night's sleep. Enjoyed morning coffee from the great coffee machine in our room sitting looking out at the fantastic view of Green Park and the Blackwater. What a great start to the day followed by the excellent breakfast. Thank you all.

We had booked dinner for 7 people on feb 21st for 8pm. Arrived at 8.05 pm .. stood around for about another 5min before someone attended to us , to be told the kitchen was closed , we were late … and that was that ! Rude staff . Never again ! They did book a nearby restaurant for us , and a taxi to it. That restaurant was extremely welcoming, fab waitress, Catriona(?) We left a nice bit of money at the second restaurant, Clancy’s , think the very very quiet Water Raleigh would have benefited from our custom ! Their loss

I've stayed at this hotel a few times. It has always been top notch! Comfy, clean spacious rooms, lovely breakfast and food in the restaurant, friendly welcoming staff and an absolutely great location with the town to one side and the beach to the other.. 10/10, I'll be back again :)

Excellent base for walking/cycling the Youghal Greenway. Great value dinner and overnight package; most friendly and helpful staff; excellent breakfast. We walked to Killeagh and got the bus back ; following day do Killeagh to Middleton and bus back ! Lovely view of garden opposite and sea from bedroom