David K T So
1. April 2025
Hotel location supposed to be good as it is adjacent to Yokohama Station. However, there is no direct connection between the hotel and the underground mall, I have to lift 3 heavy luggages from train station level (B2) up the stairs in the Joinus underground mall south exit 12. That alone have killed me. I think the hotel avoid telling customers about this great disadvantage. Even after entering the hotel, the front reception is another tens of stairs down to 1F like a split level building, which was extremely inconvenient! The hotel is like travelling back in time to the 70's, almost antique in today's standard. Room key is not a card type but a physical metal key! Room was still spacious (mine was triple room) but having no modern amenities, not enough power outlet for phone charging and/or computer. No storage or drawers, bathroom was extremely small and crowded. My booking included buffet breakfast, which was a surprise, food selection was good, but there were not many customers, one morning my family virtually was thw only table in the entire grand dining room! I can say I have mixed feeling about this hotel, if you have many luggages and arrived by train, think twice as you have to lift your luggages up 34 stairs from B2 to ground level.
Übersetzen