Grids Premium Hotel Otaru

Love the location, walking distance to Otaru Canal, sankaku Market, Otaru Station and the Sakaimachi hondori Huge room and smart tv. Nice pyjama.

The place is not too bad as it’s my second time there. It’s quite new and not too expensive either.

Wished we could stay longer. Beautiful view and not too far to walk to attractions. Lawsons right next door. Room is so spacious and comfy bed. Did not try the onsen as it's just normal hot water

The hotel location is good, 10 min walk from Otaru station. Too size is just right and the public bath on top floor was really nice.

This is a great hotel smack bang in the centre of Otaru, close to everything you need. The service was prompt and the hotel room nicely designed. The lights were lovely. Our favourite part was the outdoor onsen on the roof top which could get quite popular even at low season. Don't know how it would work in high season. Great value for money. Room had a good view too!

Staff is nice. Pillows & bed are ok. Location is ok (if driving) and there is a convenient store around The day we checked in is the day b4 my hubby's birthday, I requested to do some simple decorations or just a birthday message for him. Hotel rejected my request but finally they put a paper printed birthday message on table. Thank you. They have private car park which is not free and charged 1500 yen per car per night. However, they are very straight to ask you move out car at 11 am next day even not full many free space, not allow to stay. Quite pitiless. Hotel room looked nice but lighting is not enough for ladies to make up. Since no double bed room available, we requested hotel to put 2 beds together and hotel confirmed but finally did not arranged. We saw Youtuber advised breakfast is good but actually just soso, not a must to try.