3-Sterne-Hotels in Þykkvibær

We originally booked a stay through Airbnb at “Hotel Vos” but soon received an email stating that the business had been sold and we were offered to be rebooked at “Homestay Vos.” After looking it up, we agreed to the rebooking, as the hotel seemed nice. Upon arrival at “Hotel Vos,” however, there was no one present. Despite trying to contact them the day before to ask about kitchen facilities at the Homestay, we received no response. It turned out that “Homestay Vos” is actually a staff accommodation for the hotel, with empty rooms being rented out via Airbnb. While the room itself was fine, the kitchen, bathroom, and common areas were not clean and didn’t meet the standards one would expect from a guesthouse. It was clear that hotel staff lived there, and there was no interaction or welcome from anyone. We decided to cancel our stay and contacted Airbnb for a refund, which we received. The host even offered a cancellation right away. Strangely enough, employees confirmed that this happens regularly, with the host claiming the business is sold and offering rebookings to this “Homestay,” which is simply a staff house. While renting out empty rooms isn’t inherently wrong, the host should be transparent. The whole setup seems like a scam, and I hope Airbnb takes action to prevent others from going through the same experience. Attached are some pictures showing the actual state of the “Homestay.”