Radisson Blu Hotel, Yerevan Bewertungen

For two days in a row, on Oct 2nd and 3rd, 2024 we had the misfortune of having to enter an unclean room when we (my wife and I) returned after 4 hours and 6 hours 20 minutes,respectively, on the said dates. Lame excuses and evasive replies were given about there being 150 rooms and that cleaning goes on till 6 pm. It was pointed out to persons manning the reception, Mr Alexis Sislian and Ms Nare Yeghiazaryan that we are aware of all this as we are experienced travelers and stay in different hotel chains, but it is the first time that we are facing a situation where the room has not been cleaned even 4 hours after our leaving the room ( 6h 20m the next day). It was also pointed out by us that we never found a "Please Make My Room" card which we would have readily placed if there was one. Following several reminders (at least thrice on 2nd Oct' 24 and twice on 3rd Oct'24), and waiting for half an hour and more, the room was cleaned in a jiffy without paying much attention to cleanliness and leaving the Cleaning Spray on the table in the room, instead of the House-keeping staff taking it with them. The missing "Please Make My Room' card was surreptitiously put where it should have been in the first place. Radisson Blu belongs to a Premium segment and they have to take extra care to train their staff to respond in an acceptable manner when an issue that affects hospitality and service is taken up with them.