El Mouradi Hammamet

Sehr, sehr Zimmer, Fernseher funktionierte nicht, kein Kühlschrank im Zimmer, um zu vermeiden, dass ich auf eine große Kakerlake gestoßen bin, ehrlich gesagt sehr enttäuscht

Die Servicequalität ist schlecht. Das Personal war nicht hilfsbereit. Ich bat um einen Safe in meinem Zimmer, um meine Dokumente (Reisepass, Geldkarten usw.) aufzubewahren. Sie sagten, ok, okay, aber danach brachten sie mir nichts. Das Essen ist kalt, es gibt keine Abwechslung. Ehrlich gesagt, ein Hotel, das man meiden sollte

Positive note first - one of lifeguards was very chatty and sympa on the pool, pools are nice, food is ok, could use some variety but it's tasty! I was in this hotel 10 years ago, must say there time stopped - unfortunately not in a good way, same problems then are there even now, but 10 years older and bigger! Hotel is unrenovated at least 30 years (except for new TV)! By the price of it you know it's going to be a bad hotel, so I'm happy I payed peanuts, so not disappointed just reality stricken; but if you go during main season you might be very disappointed! We got a seaview and good room thank to a friend that works as a business partner to a hotel - but room was old, furniture scratched and broken, bathtub peeling, all corners full of dirt and hairs, if carpet could talk, we would have 1001 stories to hear, and who knows what it all survived and what is still in it! But mostly I was disappointed with staff that was completely uninterested, bored, ignoring, smoking, drinking, everyone is on their phones, noone is polite nor charming or smiling - very unusual for Tunisia - and that is the biggest problem of this bad hotel! Old rooms, cleanliness on low levels are not an issue if your staff is sympathic if they give their best - but unfortunately everything is very sad there! I hope someone realises that staff is very important, and if they get to motivate them then we wouldn't notice all other aspects of this hotel - just my opinion!