Hyatt Hotel Canberra - A Park Hyatt Hotel

Booked Hyatt to celebrate my birthday and got to check in early, plus the hotel surprised us with some cute chocolates!! Kush at the front desk was really friendly and helpful as well. Definitely willing to go back!

Serene and peaceful, excellent service, well-trained staff who are warm, thoughtful and attentive.

Hotel is very old don't look like five stars rest all good

All good, but we may need more information about the swimming pool, wifi ...on the time we check in at the receptionist instead of we have to ask to know.

We booked a room for three people, but initially found that the room only had two sets of amenities, including bottles of water, slippers, and tea cups. After calling the front desk, the issue was gradually resolved. There were spider webs outside the windows, which discouraged us from opening them. The toilet occasionally made unusual noises, possibly when guests in neighboring rooms flushed. My father went swimming, but the locker would not open when he tried to get his clean clothes. We called the front desk for assistance. A staff member eventually came, but the interaction felt rather cold and lacked any sense of apology, despite the inconvenience my father experienced.

The room is tidy and transportation is convenient.

The hotel is so beautiful. I learned about the history of Canberra and its politicians. The staff were attentive and lovely. Highly recommend

We like the hotel and it met our expectations. Highly recommended

Hyatt Hotel is located beside Lake Burley Griffin. Easy to reach by car but seems like there is not much public transport nearby. We rented a car for our trip in Canberra so accessibility wasn’t an issue for us. Hotel parking was AUD30 in their underground carpark. They recommended for us to park on the street parking. Paid parking for daytime from 8.30am. Parking overnight was free. Popular landmarks of Canberra was within minutes drive from the hotel. Snapper & Co. restaurant was 5 minutes drive from the hotel and they serve great fish and chips! From the exterior of the hotel, you could tell that the hotel is of a certain age. But the interior was grand and nice! The room was spacious and clean! Was surprised to see Le Labo amenities! Bath salt was also provided. Had 2 other rooms on a different booking, and they managed to allocate rooms side by side. By far the best hotel I have ever stayed in!