Rebecca Hotel (Xuchang Caowei Ancient Town Pangdonglai Times Square)

I stayed at Rebecca Hotel with my parents on June 25 and had a very pleasant experience overall. Although my first room had a noticeable smell of smoke which affected my rest, the issue was quickly resolved after I spoke to the lobby assistant manager, Ms. Zhao Yanfang, during breakfast the next morning. Ms. Zhao was extremely professional and helpful, within about 10 minutes, she arranged for me to change to another room on the same floor with my parents. Throughout the rest of our stay, she consistently greeted us with a warm smile, helped open doors, pressed the elevator for us, and even made light conversation. Her genuine hospitality stood out from the rest of the staff and made us feel truly welcomed. A big thank you to Ms. Zhao and the hotel team, employees like her are a real asset to the hotel. I would definitely recommend this hotel to others and hope to come back again!

This is an excellent place except aging facilities. The staff are very friendly and upgraded us to a better room for free. Free tea and fruit snacks are available. The breakfast is absolutely better than some of the 5 star hotels. The room service is great. The staff whom I forgot the name helped me with my luggage to the taxi. Xuchang is a pleasant surprise for me and my friends. We will definitely come back.

Good location for stay and clean rooms if you will back i Will stay again

Was a nice place

衝著瑞貝卡的名頭選了入住，升級了房間，酒店服務周到，房間衞生舒適，早餐品類豐富，停車也很方便。距離曹魏古城三分鐘，樓下就是古槐街好多有名的大小餐館。每天都有貼心的水果和羹湯送到房間，退房還有小點心的伴手禮，因為需要比較多的飲用水為了方便我們直接給房間送了一件整12瓶水，真是滿滿的感受到了許昌人的豪爽！總體感覺挺好的因為怕颱風影響行程原本定了四晚退了一晚還有點遺憾呢。小小建議：酒店隔音不太好是通病，以後重新裝修時相鄰房間床位不要在一堵牆會好些；服務員不用太勤快，早餐可以等客人吃完再收用過的餐具；房間提升改造時適當增加智能智控設備。總之感謝瑞貝卡給我們的旅居帶來良好的體驗。

到許昌，逛胖東來，住瑞貝卡。瑞貝卡的服務很貼心，房間撥打2號鍵，客服人員有求必應，太貼心了。早餐豐富，距離古城和胖東來都很近。下次朋友來，一定會推薦。岳經理的服務超越期待，很温柔，也很貼心，超讚！遇到的所有許昌人也很棒，許昌是非常驚喜的旅遊目的地。祝願許昌發展越來越好！