Hilton Garden Inn Xingtai Xiangdu District

Always enjoying the fast and global services

Excellent location, good hotel, however the front counter staff needs to pay attention to details, hazards, and safety risks!! When I asked the counter staff to book a taxi, she failed to account for my 2 suitcases. When the taxi arrived, it was immediately clear that the boot was too small to fit them. Rather than sending the taxi away and arranging a more suitable vehicle, she agreed with the taxi driver to force the suitcases into the boot and travel with the lid left open. This is plainly unsafe and completely unacceptable — a serious failure of duty of care.

We had a good time at this hotel, the staff were friendly and the rooms were clean.

Excellent service, friendly personal, good location.

Very clean hotel with beautiful interior, friendly staff, especially Xiao Ge, delicious breakfast. I will come again!

Very clean and excellent service, The supervisor Cassie is always helpful for English speakers. Highly recommend!

extremely friendly and helpful staff at the reception, great location, great rooms, welcoming lobby area, I recommend this hotel.

Clean and convinient for Beijing West Railway station departures.