Crowne Plaza XIANGYANG by IHG

I can’t complain much about most of my stay—everything was genuinely good, especially the location, which is absolutely excellent. The staff were pleasant and the overall experience was solid. That said, there was one significant downside: the pool facility. It was constantly overcrowded, not with hotel guests, but with outside individuals taking swimming lessons. Since the hotel shares the pool with an external program, guests are left with very limited opportunities to actually use and enjoy it. It felt more like a public swim school than a hotel amenity. If the pool is advertised as a guest facility, it really should be reserved for guests—or at least have designated hours when outside classes are not allowed. This is the one area where the hotel fell short of expectations.

Friendly front desk staff and restaurant workers.  We had very pleasant stay at the Crowne Plaza Xiangyang. Thanks!

Good location which is conveniently located beside a shopping mall, hotel interior a lil dated needs refresh.

The Front receptionist is friendly and professional and tried her best at speaking English. Thank-you

Overall a great stay. The Pros: The breakfast was definitely the highlight—a wide variety of Western and Chinese dishes. You must try the beef noodles; they were honestly better than many outside restaurants! The service was excellent across the board, from the restaurant to the front desk. They even gave us fruit and drinks as a farewell gift, which was a lovely touch. The Cons: To be honest, the hardware and facilities are showing their age. The shower water wasn't hot enough at first, but after we called, the engineering team arrived quickly and fixed the issue immediately.

Amazing place. Great location

Good place to stay. Clean and affordable

Great hotel, convenient location. But please give more attention to details.