Xi'an Guangcheng Business Travel Apartment Hotel (near the Bell Tower)

作為經常出遊的人士，這家酒店完全超出預期！高速網絡和安靜的辦公區域讓工作效率倍增，前台的服務專業高效。房間隔音效果極佳，床品舒適度滿分，退房時前台快速辦理還主動詢問是否需要開具郵寄，細節服務讓人感動！

真的不要太安逸啊，和朋友出來玩，也是選了好多店，最後確定了這家，當時還不放心，到店以後才知道選對了，前台和客房的服務員小姐姐很熱情，早餐也非常豐富，而且味道也好，推介推介推介哦！

The lobby of the service apartment is always crowded with people. Actually, there is a kitchen, but there are no cooking utensils or tableware. What is very interesting is that the temperature inside the room is low despite the fact that it is high-rise. Even though it was a hot day outside, I lived with almost no air conditioner turned on. The shower room facilities for both toilets are similar to those of Japanese business hotels. It is very convenient because there is a ******* bicycle stop at the entrance of the hotel. Coffee is not included in the breakfast menu, but doujiang is instead. Coffee is on sale in the lobby.

The room and hotel was super clean! I was quite impressed by this. The staff were accommodating and helpful. There was only one problem we had, the description states that one of the amenities is an indoor pool, but the indoor pool is at their sister hotel which is next door and you can only use the the pool if you have booked a certain room type, so I would suggest that this be stated on the room description to avoid the situation we had, as one of the reasons we booked this hotel is because it stated that there was a pool. HOWEVER, after contacting Trip.Com about the discrepancy, the hotel staff promptly escorted us to the pool as they were quite understanding of how the description of the amenities is misleading. They were very apologetic and even gave us a plate of fruit for the inconvenience. Overall, we had a great stay here and would definitely stay again should we find ourselves in Xi'an.

對這個酒店最不滿意的地方：第一、就是沒有機器人送餐，所有的外賣都得自己下來取，保安也不讓快餐員送到房間門口，這點我覺得特別不理解，投資一個機器人送餐能有多大的成本；第二、沒有洗衣房，不提供洗衣機洗衣服，這點我覺得特別不方便，濕衣服手洗後不能烘乾，在房間自然晾乾需要很久而且穿在身上也不是很舒服。希望酒店能夠改善，視頻和照片就不上傳了。上傳點書法作品吧

房間超級滿意，前台服務熱心，環境設施都非常好，主要這裏離二號線也近，去西安一些景點啥的都很近，帶着孩子來，孩子非常喜歡看房子模型，房間佈局和家一樣推薦入住