Zhenpin Hotel

Disappointing stay here. We had no choice but to extend our stay because it was Chinese new year and very difficult to find another place to stay and also my husband was sick so we had to change our plans and stay an extra night so he could rest. The place smelled like smoke everywhere. We have a baby with us and wanted a smoke free place. Despite the signs in the lobby saying No Smoking, people were smoking there and the front desk people didn’t care. The towels in our room had ashes on them and smelled like smoke. They were also ripped and badly needed to be replaced. (We got a smoke free room and learned on our trip that all they do for smoke free rooms is open the windows to air it out before you arrive. 🤦🏻♀️) There was insufficient toilet paper when we arrived and although they did provide more when we asked it was just inconvenient. The toilet paper holder was broken so we had to find somewhere else to put the roll of toilet paper. The sink leaked and it was supposed to be a dry washroom which is one of the reasons why I booked the place but turned out to be a wet washroom. Incredibly inconvenient with a baby. The shower drainage was missing a cover and it didn’t feel safe for my child when showering because her little feet could get stuck inside it. One of the days we needed to rest a little longer and the housekeeper asked us when we were leaving so she could clean our room. We said we needed 2 more hours (around 2pm) she kept trying to peer inside our room and said she wanted to get off work early. I found that incredibly rude. I understand it’s CNY and you want to go home early but that’s not something you should say to a guest who paid to stay at the hotel. Front desk people also did not seem friendly. Never saw any of them smile. We obviously don’t speak Chinese fluently and they laughed at us when they couldn’t understand us and wasn’t helpful in any way. Overall, not a very pleasant stay. Would not stay here again.

一家4口過來玩，定的親子3人間，剛好可以住，環境也很好，衞生乾淨，房間放3張床也不會很擁擠，出行也方便。

第一次攜程評價，由衷感謝平台推薦。自駕遊半個月以來性價比最高的一間酒店，酒店前廳、樓層走廊和房間都寬敞明亮，讓人心裏愉悦，不像很多酒店甚至包括一些連鎖酒店，房間燈光極其昏暗，令人壓抑。前台接待人員專業有禮，房間內整潔有序，窗外就是極具當地建築特色的民居，就餐購物都很方便。如果一定要説缺點的話，就是衞生間紙巾架距離馬桶有點遠，需要拿下來。總之，體驗感很棒的住宿經歷，有機會親朋或自己再到婺源，一定還會來這裏住宿。