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Verifizierte Bewertungen
Lage4.4
Ausstattung4.2
Service4.5
Sauberkeit4.5
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Negative Bewertungen(103)
Gastnutzer
Deluxe Queensize Bett Zimmer (Hauptvilla)
Aufenthalt im Okt. 2024
Single
9 Bewertungen
4.2/5
Sehr gut
Gepostet am 10. Nov. 2024
Gute alte Hotel, nette service. sehr hilf bereite Mitarbeiter. sehr gute chinesischen Restaurant in der 2. Stock. gerne wieder.
Antwort der Unterkunft: Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt im Wuxi Grand Hotel. Ich freue mich, dass jeder Aspekt des Hotels von Ihnen erkannt wurde. Durch Ihre sorgfältige Beschreibung können Sie das Gefühl des Glücks spüren, das diese Reise zu Ihnen gebracht hat. Das ist es, was alle Mitarbeiter unseres Hotels verfolgt haben, und es wird auch die treibende Kraft für uns, weiterhin hart zu arbeiten und nach Fortschritt zu streben. Wir freuen uns darauf, Ihnen beim nächsten Mal wieder zu dienen!
Zhenni
Deluxe Queensize Bett Zimmer (Hauptvilla)
Aufenthalt im März 2024
Pärchen
7 Bewertungen
4.5/5
Großartig
Gepostet am 3. Mai 2024
Hotel is really beautiful! Food is great! I’m so surprised that they offer miso soup at breakfast! They told me that they the miso was made in house. Restaurant on the top floor has splendid views, two persons dinner is excellent! Will stay here again next time when I visit Wuxi.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for staying at Wuxi Grand Hotel. Thank you very much for your support to our hotel, we always believe that good word of mouth from the guests from the heart of the recommendation, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Gastnutzer
Deluxe Queensize Bett Zimmer (Hauptvilla)
Aufenthalt im Mai 2024
Single
14 Bewertungen
3.0/5
Gepostet am 26. Juni 2024
I expected so much more from a place calling itself the GRAND Hotel. This was not even average (at best). Check in was not very friendly. The room had many issues, for example half of the lights did not work, so the room was very dark the entire time I was there. The Wifi was really spotty and was difficult to sign into. The bed was okay, had a so so sleep. To be honest I have stayed in far better places in Wuxi for a way cheaper price, but I was tired and did not want to complain or change rooms/hotels. I will say that I was very disappointed for the price. I only chose this place because of the tub and pool. The tub was ok and to be honest after seeing the state of the room I did not even bother with the pool. I figured if the room was not that great then they probably don't clean the pool well. They had ads for in room massage but it was not available that day (then why advertise all over). The Air Con was a joke, it did not cool well at all. The TV was ancient and I had to mess with the batteries to even turn it on. Check out was not that polite either. A couple positives, the bellboy helped me leave with my bags, and I can say that the girls at the morning breakfast were very polite and kind...but this is not their fault, the food was pretty horrendous. At least the coffee was decent and plentiful. Overall the rest of the staff made me feel like I was a big inconvenience while being there. My advice is to check reviews and get a WAY better hotel for elsewhere for far less money. I will not be back to this old, shoddy, dodgy hotel.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for visiting Wuxi Grand Hotel, sorry for not bringing you a perfect stay experience, we will correct your questions immediately, if you have any questions during your stay, you can contact us at any time, the hotel room center and the front desk staff are dedicated to serve you 24 hours a day, we look forward to your visit again, I wish you a happy every day!
Gastnutzer
Deluxe-Business-Zimmer mit 2 Einzelbetten
Aufenthalt im Mai 2024
Familie
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 25. Juni 2024
Old facility and deposit at the beginning was very annoying. Else, it was good.
Übersetzen
Antwort der Unterkunft: Dear guests, thank you for staying at Wuxi Grand Hotel! We have put your comments on record. Please trust that when we meet again, these problems will not bother you. Looking forward to seeing you again soon!
Tiezheng
Executive-Business-Suite
Aufenthalt im Mai 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Juni 2024
The room is beyond my expectation, from furniture to carpet.
Übersetzen
Antwort der Unterkunft: Dear guests, thank you for staying at Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refuel! Wish: happy!
JTKO
Deluxe-Business-Zimmer (Queensize-Bett)
Aufenthalt im März 2023
Business
25 Bewertungen
3.2/5
Gepostet am 5. Mai 2023
Decent 4 stars hotel . Location is good but hotel is a bit old , convenient to get local cuisine
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Kevin Michel
Deluxe-Business-Zimmer (Queensize-Bett)
Aufenthalt im Jan. 2023
Single
5 Bewertungen
4.2/5
Sehr gut
Gepostet am 20. Febr. 2023
great budget hotel if you want a place in the city center. rooms are okay-ish, staff are friendly. very convenient to explore around.
there's even a bus stop in front of the hotel.
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Antwort der Unterkunft: Dear guests, thank you for your stay in Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refueling! Looking forward to your next visit!
LU
Deluxe-Business-Zimmer mit 2 Einzelbetten
Aufenthalt im März 2024
Familie
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 21. Apr. 2024
Not so bad, service good.
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Antwort der Unterkunft: Dear guests, thank you for staying at Wuxi Grand Hotel! Your appreciation is our driving force, we will continue to refuel! Wish: happy!
Anastasia123
Deluxe-Business-Zimmer (Queensize-Bett)
Aufenthalt im Febr. 2023
Reise mit Freunden
41 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Juni 2023
Polite stuff, nice breakfast. The room was spacious and clean, the view from the window was beautiful.
Übersetzen
Antwort der Unterkunft: Dear guests, thank you very much for choosing to stay in Wuxi Hotel and giving you good comments. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a kind and thoughtful check-in experience and sincerely look forward to your visit again.
Steven
Deluxe Queensize Bett Zimmer (Hauptvilla)
Aufenthalt im Mai 2022
Reise mit Freunden
10 Bewertungen
4.5/5
Großartig
Gepostet am 16. Juni 2022
The hotel is good but a little bit old, messy parking lot, should be re-arrange, but everything good
Übersetzen
Antwort der Unterkunft: Distinguished guests. Thank you for your valuable advice. We will tighten up management. Looking forward to your next visit. Wish you a happy life!
Gastnutzer
Business Zweibettzimmer (Hauptvilla)
Aufenthalt im Mai 2023
Single
38 Bewertungen
4.5/5
Großartig
Gepostet am 29. Juni 2023
Good, front desk helps
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for staying at Wuxi Grand Hotel! Good service is because guests like you are always watching us, and we are committed to providing you with a gracious and attentive stay. We believe that our guests are family, so we take special care of everything you do during your stay. Here, we will, as always, welcome you again with a cordial smile, thank you!
Gastnutzer
Deluxe Queensize Bett Zimmer (Hauptvilla)
Aufenthalt im Nov. 2023
Business
13 Bewertungen
4.0/5
Sehr gut
Gepostet am 29. Jan. 2024
Good value
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for staying at Wuxi Grand Hotel! Thank you very much for your affirmation of us, thank you for your support and affirmation of our recently launched promotional activities, you can continue to pay attention to us, the first time to understand our catering, guest room and other products promotional activities, looking forward to your patronage again! Wish you a happy life!
Antwort der Unterkunft: 尊敬的賓客您好!感謝你選擇無錫大飯店!非常抱歉沒能給您帶來滿意入住體驗。酒店歷經35年風雨,部分樓層的客房也進行了全新的裝修,近期也有更新計劃。您在入住過程中有任何需求,請房內坐機撥“0”,我們為每一位客人提供24小時即時響應服務。希望下次見面能給您更好的入住體驗,祝您生活愉快。
Antwort der Unterkunft: 尊敬的賓客您好,感謝您的入住及建議,酒店歷經35年風雨,設施設備一直在悉心維護,不斷更新。您在入住期間如有遇到任何問題,都可以致電我們總機或大堂副理進行反饋,我們將第一時間為您解決問題。我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛, 流溪緩緩,時光柔軟,期待您的再次光臨,祝您開心的度過每一天!希望下次能給您不同的感受,祝您生活愉快,期待您的再次惠顧!