Echarm Hotel (Wuhan Hankou Railway Station store)

Our initial stay at the hotel was reasonably good. However, on the second day, when we return to the hotel, we had a rude shock. The whole hotel was plunged total darkness and half of the main entrance to the l9obby was pad locked. We were told by the staff that there was a major power failure and the situation cannot be rectified. There was no electrical supply for the lights, lifts etc. To make matter worse we were told that we have to checkout as the hotel has stopped operating. I approached and asked if he could make alternative arrangements for our accommodations as we have another 3 nights to go. He told me a flat NO to my request. Our room was on the 12th floor, and we had to climb up the stairs to our room to pack our luggage to check out and to climb down the stairs to the ground floor. I have never encountered such an event of a hotel where the management was so irresponsible to their guests. We had to find our own accommodation and transport to the new hotel. I had to frantically search for a new hotel at the lobby in the dark. NO ASSISTANCE was offered by the management of the hotel. Such a hotel should be banned from operation and a SEVERE penalty be imposed on them.

酒店離地鐵站很近，工作人員服務熱情，能及時響應客户需求。附近有各種武漢特色美食，吃飯選擇多。樓頂有晾衣繩，曬衣服方便。

快跑！！！！！環境超級一般 設備都老舊了 是在一個老的樓裏 衞生也很一般 被子上有黃色的東西 找酒店拿了床新的鋪上的 重點是！重點是！晚上一直有過地鐵的聲音 五分鐘一趟五分鐘一趟 聲音特別大 特別大！大到能把睡着的人吵醒 關上窗户也沒用 一晚沒怎麼睡 我還屬於睡眠質量比較好的 無法想象睡眠不好的會怎麼樣 太致命了！！！！打算定的要謹慎！看能不能接受這一點 衞生和環境和設施也沒有好到可以掩蓋這個致命缺點 都很一般 非常不推薦 非常非常不推薦 臟點舊點都能接受 讓人睡不了覺這忍不了！！！！！