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Verifizierte Bewertungen
Lage4.7
Ausstattung4.7
Service4.7
Sauberkeit4.8
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Freundliches Personal an der Rezeption(63)
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Gastnutzer
Deluxe mit 2 Schlafzimmern
Aufenthalt im Okt. 2023
Familie
95 Bewertungen
4.5/5
Großartig
Gepostet am 20. Nov. 2023
Alles in allem war das ein angenehmer Aufenthalt
Antwort der Unterkunft: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
I was in Wuhan for business. The Modena is clean and conveniently located for my time there. Check-in was smooth and very kind staff. The room was comfortable and met my needs. I look forward to my next time there!
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Antwort der Unterkunft: Dear Guest,Thank you for choosing Modena Wuhan and taking the time to share your thoughtful feedback! We are delighted to hear that you enjoyed our immaculate facilities, convenient location, and the comfort of your room during your business trip. It is truly rewarding to know that our team’s warm hospitality and seamless check-in experience left a positive impression on you. Your kind words inspire us to continue striving for excellence. We eagerly look forward to welcoming you back on your next visit to Wuhan and providing another memorable stay tailored to your needs. Michael Xu General Manager
Shiyong
Deluxe-Einzelzimmer
Aufenthalt im Nov. 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Dez. 2024
Everything was perfectly prepared before the arrival of me together with my two colleagues. Room is clean, quiet and comfortable.
Here I want to specifically thank miss Hu from reception. Not only because she helped me arrange the 30kg shipment, but she also helped me purchase a special tool online and got delivered in 20 minutes. This saved me a lot of time and headache. Without her kind help I would run into trouble. So that's why my special thanks to miss Hu. Of course other employees from hotel are also with warm heart. In short, it is a nice stay and journey in your hotel. I look forward to visit your hotel again in the near future
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Antwort der Unterkunft: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Zhuankou Wuhan in the near future. Yours sincerely, Michael Xu General Manager
GLisq
Deluxe-Einzelzimmer
Aufenthalt im März 2025
Business
3 Bewertungen
4.7/5
Wunderbar
Gepostet am 18. Apr. 2025
Excellent counter and breakfast service. Excellent location for my business trip to the best international school in Wuhan (WYIS). Great room, clean, enjoyable and comfortable. The only small issue I had was not being able to work the air conditioner for it was a little warm in the room. I highly recommend this 5 star hotel.
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Antwort der Unterkunft: 尊敬的客人,感謝您選擇入住並抽出時間分享寶貴的反饋!我們非常高興得知您對前台服務、早餐品質、優越的地理位置及房間設施感到滿意,能為您的武漢國際學校(WYIS)差旅提供便利是我們的榮幸。關於空調問題,我們深表歉意。您的舒適體驗始終是我們關注的重點,我們將立即安排工程團隊排查維修,避免類似情況再次發生。若您再次光臨,歡迎提前聯繫前台,我們將優先為您安排設施完備的房間。您的推薦是對我們最大的鼓勵,期待下次以更完美的體驗迎接您的歸來!祝您工作順遂,旅途愉快!武漢沌口輝盛名致服務公寓總經理 Michael Xu
This was a great and clean place. Very sad that we didn’t have AC the first night but after that it was great!
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Antwort der Unterkunft: Dear guest,Thank you for choosing to stay at Modena by Fraser Zhuankou Wuhan and let us know about your stay. We have reported the AC problems you mentioned to the relevant departments, looking forward to your next stay, we will provide you with a better stay experience! Director of Room Aiko Ou
Sheela
Deluxe mit 2 Schlafzimmern
Aufenthalt im März 2024
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 4. Apr. 2024
Our family love the place. It was easy to find with a didi. It was very clean. We wanted to stay one more day but we need to head back. We’ll definitely book a room at this place again in the future.
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Antwort der Unterkunft: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Gastnutzer
Deluxe-Einzelzimmer
Aufenthalt im Apr. 2024
Single
4 Bewertungen
4.2/5
Sehr gut
Gepostet am 5. Mai 2024
Second time around staying at this hotel. Was again not disappointed, staff is very friendly, room is very clean and spacious. It’s far from everything though, so you better be prepared to spend a pretty penny on transport.
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Antwort der Unterkunft: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Gastnutzer
Deluxe-Einzelzimmer
Aufenthalt im Apr. 2023
Business
13 Bewertungen
4.7/5
Wunderbar
Gepostet am 14. Mai 2023
This is a nice hotel with all the amenities you need. The service staff was very friendly. The bed was comfortable. The breakfast was average, nothing amazing but it gets the job done.
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Antwort der Unterkunft: Dear Guest, thank you so much for your valuable feedback! We appreciate your kind words about our hotel and the amenities we offer. We take great pride in providing excellent service to our guests, and we're delighted to hear that our staff made your stay enjoyable.We're glad to know that you found the bed comfortable, as we believe a good night's sleep is essential for our guests' overall experience. We apologize if the breakfast didn't meet your expectations. While we strive to provide a satisfying dining experience for all our guests, we understand that individual preferences may vary. We appreciate your feedback and will take it into consideration as we continue to improve our offerings. We look forward to welcoming you back in the future and providing you with an even better stay. Maggie Zhang Resident Manager
Varsenal76
Deluxe mit 2 Schlafzimmern
Aufenthalt im März 2023
Familie
22 Bewertungen
4.5/5
Großartig
Gepostet am 7. Apr. 2023
Modena is clean and staff are friendly. Unfortunately it’s not near a subway and is a long ways from the airport.
2 complaints:
1) beds are hard. I’ve stayed at Modena in the past. I don’t remember the beds being quite so stiff. But I would think twice before staying again. Uncomfortable beds are a deal breaker.
2) there are 0 USB plugs in the room. The wall sockets are in serious need of upgrading.
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Antwort der Unterkunft: Dear guest, thank you very much for choosing our hotelandproviding us with such detailed feedback. I am glad to see thatyouare satisfied with our cleaning and service. We are very focusedonproviding a livable and comfortable environment for every guestI'm sorry that our bed is too hard for you, we have softer mattress folyou choose, we have recorded your preference, and we will help youprepare it in advance next time, you can also call the front desk atany time, so that we can solve it for you in time.. The USB interface oftheroom is provided in the socket of vour main bed head. Thank youagain for your stay and evaluation, and look forward toserving youagain. Modena By Fraser Zhuankou Wuhan Resident Manager Maggie Zhang
abihroy
Deluxe-Einzelzimmer
Aufenthalt im Sept. 2023
Single
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Okt. 2023
Excellent, as always! Nice breakfast buffet
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Antwort der Unterkunft: Dear guest, thank you for taking your valuable time to share your experience at Modena By Fraser Zhuankou Wuhan. It is heartwarming to read your review and we are glad to hear that you are enjoying your stay with us and our products together our services. Thank you for your recognition of us service. It has surely given us the energy and motivation to continue and strive for high level of service. Yours Sincerely, Maggie Zhang General Manager
VIJAY
Deluxe-Einzelzimmer
Aufenthalt im Aug. 2023
Familie
24 Bewertungen
4.0/5
Sehr gut
Gepostet am 9. Dez. 2023
Nice hotel, good location, nearby station,
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Antwort der Unterkunft: Dear guests, thank you for sharing your stay experience. It is a great honor to get your recognition. Your comfort and comfort is our pursuit. The apartment has always been adhering to the concept and purpose of providing thoughtful service for guests, looking forward to bringing every guest a home away from home experience, we will continue to provide you with quality service in the future. Hope to welcome you back at Modena by Fraser Wuhan in the near future. Yours sincerely, Maggie Zhang General Manager
Mohamed
Deluxe-Zimmer, 3 Schlafzimmer
Aufenthalt im Apr. 2022
Familie
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 9. Mai 2022
This is our 3rd time staying at this hotel We used 3 bedroom apartment. For sure there is a strong reason for continuing to book at this hotel. I shared before in 2 separate posts the excellent location and facilities and above all the warm hospitality.
This time I have to add that the breakfast has been improved and reasonable but there is still room for excellence.
I would like to thank Miss Coco Zhang from the front desk for her excellent service and warm-hearted devotion to doing her work, You make our stay more pleasant indeed.
We will be always stay at this hotel whenever we come to Wuhan.
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Antwort der Unterkunft: Dear Mr. IsmailThank you for taking your time to share your experience, this is a big encouragement for us, and I will share it with the team especially to Coco.We look forward to having you back.Maggie Zhang Resident Manager.
Antwort der Unterkunft: 尊敬的賓客,十分感謝您對武漢沌口輝盛名致服務公寓的好評。公寓自開業以來,致力於成為全球酒店業的引領者,以敏鋭的洞察力,持續的創新精神,來滿足並超越不斷變化的顧客需求。我們希望每一位顧客都能在名致之家擁有一段美好回憶,這是我們的願景,同時也是我們的奮鬥目標。我們將一如既往的為您提供優質、貼心的服務。再次感謝您對我們的支持與好評,公寓全體員工竭誠歡迎您的再次光臨!武漢沌口輝盛名致服務公寓總經理 Michael Xu
Antwort der Unterkunft: 尊敬的賓客,感謝您下榻本酒店並撥宂點評!很高興得知您對房間的設施設備、豐盛早餐及優越地理位置感到滿意。為賓客提供如家般便利的住宿體驗是我們不變的追求,您的推薦是對我們最好的肯定。誠邀您下次出行再次選擇我們,祝生活愉快,考試必過!武漢沌口輝盛名致服務公寓總經理 Michael Xu