Gastnutzer
31. Januar 2023
We arrived to the hotel 45 minutes early for check in and were greeted by a woman at the bar. We hoped we could check in a little early, as it was less than an hour but were told we couldnt check in yet (receptionist didnt check to see if it was possible, just a straight up 'no'.) So, we decided to get a drink while we waited. There was no soft drinks on tap, the spirit mixers come from big bottles stored in a minifridge so went flat quickly. We checked into our room at 3, fighting thorugh a wedding crowd that had been arriving since we go to the hotel (again, letting us check in 45 minutes early would have been nice so we didnt have to queue in a line of wedding guests trying to get drinks etc as the reception was also the bar) and we werent made aware that there was a wedding, with a very loud party going on till 12am. Perhaps make guests aware of weddings / party events. I wouldnt have liked to have neded an early night as it was so loud you culdnt sleep until the party eventually stopped. The room smelled damp, and was freezing cold despite an 8ft radiator that you have no control over. Rooms were very dated too. Overall, the hotel could use a facelift and the staff could do better to be a little more accomodating towards guests. We also were told at check in that the parking was charged to the room, yet were charged again on departure. The price of parking seems to vary too from day to day. We pad £15.00 on departure and told it was £10.00 on arrival? No iron in room either.
Übersetzen