Gastnutzer
25. Dezember 2023
I lost a towel from this hotel that meant a lot to me, given to me by my grandmother when I was a child. Due to my negligence, I left it on the bed when I checked out. Although we told the management on the afternoon of the day we checked out, they agreed to look for us. But I don't think they got a response from the cleaning company. All in all, I felt very frustrated after waiting for half a month. This is the great regret of our trip. Guests are also reminded to bring their belongings when checking out. Finally, I would like to say that the refrigerator of this room type operates loudly, which will disturb the rest at night.
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