818 Hotel + Pool, Ascend Hotel Collection

This is my first time staying at this hotel and I have never seen a clean hotel room like this one. The bed is really comfortable to sleep on . I highly recommend this place

Great

This hotel is now closed and will be converted to housing for homeless families. The govt that gifts billions of our tax dollars to other countries to wage wars, has totally abandoned its own citizens. Dramatic rise in the cost of housing and its shortage is continuously pushing families onto the streets.

This was the worst stay I’ve ever had. 4 different rooms, non working a/c, shower wouldn’t drain, cockroaches, disgusting. And they wouldn’t give me a refund after moving me 4x. Horrible. Never stay here.

I'm a choice privilege member for last 15 years and this is the worst ever hotel stay in my life. If there was a negative rating option I would have given negative 5. To.list down- 1. No breakfast while the website said free breakfast 2. When asked about it, the receptionist was almost abusive instead of being apologetic. 3. The toilet flush was leaking and all water in the bathroom area. The hotel staff told me that it will.not be repaired, and it was never during our stay. 4. We were 4 people people traveling and were given just 2 towels. When asked they said there's no more towels The list can go on and on. When complained the customer service, they didn't even apologize. Just stay away from Choice Hotels .. Of.late this has become the worst hotel chain.

The manager (Johanna) was absolutely wonderful. Friendly and definitely cares about her guest. Rooms were clean. Beds comfortable. Definitely would stay again. Had a wonderful time with my husband. ⭐️⭐️⭐️⭐️⭐️

First glance seemed like a fairly decent hotel. Switched our hotel for one with a pool and with Pool in the name we ended up choosing this one. However, the pool was closed. We were told that they haven’t had their grand opening yet. Then, the Wi-Fi didn’t work. Went to ask the front desk about it and she was rude and unhelpful. In another attempt to ask for help, we were told “I’m new and don’t know anything.” We needed an iron and was told that they didn’t have any. Then, as if it was not enough of a disaster, we found a very large cockroach (approx 1 1/2” long) in our bathroom!!!! I’ve never been in such a horrible place. On a plus, housekeeping did a wonderful job cleaning our room.