Aspria Royal la Rasante Hotel & Spa

Excellent country club, family friendly. Also business friendly. You can make business meetings and also family meetings! Swimming pools for adults and kids, and other kinds of sports activities available for all tastes. Old member, I always re-charge in Aspria; before I start my working day/week.

2 nights business trip, I thought it was a nice place to stay having stayed in many others in Brussels. The hotel rooms are modern and great beds, built in the old part of the building. Complimentary access to the excellent gym facilities and pool is great. Restaurant is quite informal/ cafe vibe but my food was excellent. Breakfasts are basic but good and eggs to order. Overall really enjoyed the stay and felt it was good value.

I am very very disappointed in the service of this hotel. We booked based on the fact that it was a 'spa' hotel. However, this was not a spa hotel at all. The main spa was getting renovated and I had to settle for a kiddie pool with jets and a small sauna pod that you had to walk outside in winter to get to. This is not the service I expect with paying over 100 euros a night and the reception saying there is nothing they can do. Utterly disappointed

I stayed at the Asparia Brussels Royal La Resante Hotel between 9th - 11th May 2023 in room No.8. I was extremely disturbed during my sleep due to the ongoing road works right outside my window, which started at 7.28am on one morning and a similar time the next morning. The room was shaking and the noise was extremely loud due to the works. This is totally unacceptable and I would not expect any work to take place before at least 8am. The hotel should have ensured this. I booked my stay on the 5th of May. However it was not stated anywhere that you were going to have road works taking place during my stay, and I was not informed that there would be any noise at reception upon my check in. This again is unacceptable, and the staff should at least warn you of this. If I had known this, I would have stayed somewhere else, especially as I had some very important work meetings and this added to the stress. I made a complaint during my stay at the hotel reception, but only received a verbal sorry. In my follow up communication with the hotel management, the hotel has failed to recognise that it is their responsibility to ensure that guests have a pleasant and undisturbed stay at the hotel, although as the arrangement was between the hotel and the road works company, they are ultimately responsible for ensuring that any work did not take place before 8am. I did not see any staff go out at 7.30am and ask the workers to stop the work as it is before 8am - ultimately this is what should have happened. The hotel clearly lacks in good customer service and just tried blaming the issue on someone else. Would not stay here again.

Located on an inviting street in the banlieu of Saint Lambert, the hotel part of the club has historic character. The surrounding area (with the exception of the old church) is not as charming as it consists mainly of garden apartments. The pool is a good size (25m) for swimming laps but too warm --29,5 degrees on the morning that I swam. I also appreciated and benefited from the tennis in the bubble on a rainy morning. The rooms are pleasantly designed with exposed wooden rafters. To be improved upon: The rooms suffered from dim light as windows are small and the desk light didn't function. Also, the wifi connection was problematic in the early morning. My biggest complaint is the bedding. Instead of a fluffy feather filled duvet, a non breathable ---perhaps wool or synthetic flat cover--is used as the insert. (I did overlook the two unsavory long hairs found on the pillow). Additionally, I wasn't thrilled by my steak and French fries that I had for dinner. Bread also wasn't the best.

Systématiquement injoignables au téléphone ! Cours complets en permanence ... trop de membres pour la surface et surtout: des fausses offres ' d'événements ! Encore ce dimanche soir, ils annonçaient partout un atelier FLEURS DE BACH. Je suis l'événement puis il disparaît le jour avant et bien sûr ils répondent pas au téléphone, je suis restée 35min en attente puis j'ai laissé tomber. En fait sur leur ligne téléphonique, c'est simple: ils ne répondent que si c'est relatif à l' institut de beauté ou l'hôtel, j'ai fais le test : j'ai reçu une réponse en sélectionnant ça plutôt que "question membres"