Holbrook Manor & Spa

I stayed three nights, the first night there was package in my bathtub down the the wedding downstairs , staff knocked so heavily on my room and people keep coming in to check, I was told I could not use my shower for the first night, there was a lady mentioned there will be compensation. The whole hotel was holding a wedding it was terribly noisy for the whole night. The next day they give me another room, and when I checked out and asked about the compensation, the guy at the reception asked me about the name of the lady who told me I have a compensation! She didn’t even tell me her name. Very terrible experience , staff are polite but not willing to do anything .

Would like to that the housekeeping team and club cleaners exceptional cleanliness lovely rooms Reception staff unpredictable and confusing always on mobile phones Night porter wants to deep clean the poolside Cafe staff disappear or nowhere to be seen

I stayed for two nights to break up a road trip to a wellbeing retreat near the coast. Appreciated the help from friendly reception staff - Catriona and Zia - in switching my room and making bookings. Enjoyed delicious gluten free lunch options from Charlotte in the well furnished café (loved the repurposed antique coffee tables). Relaxing pedicure and massage with Cassie in the beautifully decorated Hayloft spa. One thing though that detracts from the classic Georgian country manor house hotel interior decor and atmosphere is the unfortunate addition of huge contrasting heavy Moorish style sofas and armchairs that look very odd and out of place. These heavy sofas (with wooden carving sticking above the end of several beds) are not shown in the hotel website photos, so must be recent. Also much of the existing period furniture looks in need of reupholstering and wood revarnishing and glass tops to protect the wood. Room kettles need descaling please. Also recommend having a door between the bedroom and lounge in Room 12. Bathrooms are very well equipped. Stunning views and relaxing gardens. I’ll be back, hopefully for my favourite rooms!