Cape Lodge

What should be a stunning luxury retreat feels more like a dated assisted living facility from the 1990s. Cape Lodge has incredible potential to be fabulous. The grounds are gorgeous. The staff is incredibly warm and helpful. And the structure is there. The place just needs a serious renovation. You cannot charge 5 star prices and deliver a 3 star experience. The Margaret River deserves what Cape Lodge could potentially be. Please renovate.

Thank you to the team at Cape Lodge. What a wonderful experience. The rooms and beds were fantastic. The facilities faultless, the staff and restaurant were excellent. Lots of little things done very well - the tea and coffee in the guest lounge, fridge full of complementary drinks at the pool, welcome drinks at the restaurant and very helpful staff. Fully booked on Sat and Sun but it is so well laid out, we felt like the only guests! Put this on your wish list.

The location was beautiful, and all the staff interactions were very pleasant. Our room was well appointed but showing its age, definitely needed a refresher. The hardscape was also in need of some TLC. We had dinner at the restaurant one night and were happy with the service and ambiance. Food was okay.

My wife and I just returned from a 2 night weekend stay. It was the best all round weekend experience we have ever had. The grounds set in beautiful native forest surrounding a perfect lake are glorious, the buildings are perfectly maintained and clean. But the staff and the quality of the food offering were sublime: Ryan at reception was welcoming and obliging and made us feel at home from the first moment - our requests of him were met quickly and with grace; In the restaurant Dani (from Italy), Leah (from France) were experienced, knowledgable and passionate about the food and wine we were choosing from as was Faruz (Malaysian) - they were there when you needed something and invisible when you didn't; the chef team of Adam (English) and Abigail (Malaysian) produced amazing food - original, fresh, local and sophisticated - some of the best we have ever eaten. We even saw Adam tending the vegetable garden where some of the food is sourced. They all worked as a team. We cannot sing their praises any higher. Congratulations!

Very disappointed with a Valentines High Tea I attended with 7 friends. The food, and service were disappointing & very inadequate. The high tea was way below many others I’ve experienced in WA and overseas. Drinks were expensive and our water glasses weren’t refreshed. The staff were pleasant apart from a male who didn’t like our querying the bill. I was so looking forward to this visit after not going for a few years and had hoped to book again in the near future for lunch or dinner. However I will not be returning to Cape Lodge as there are so many other lovely options with good to great food and service in the region.

Cape Lodge appears in The Luxury Lodges of Australia compilation. It has no place there until the accommodation has undergone a major refurbishment. The setting is beautiful and the staff delightful but, I think, are embarrassed by what they have to offer guests. I will review the restaurant separately. Back to the room. Tired with cheap fitted furniture. Several light bulbs not working and not replaced. Ill fitting roller blinds that allowed the very bright car park light directly into my face when in bed. Fridge door didn’t close properly. Although clean the room needed a deep clean. Cheap motel chic. I tried sleeping with a face mask on 2nd night but enough was enough. Fran, one of the lovely long suffering staff, helped by letting us sleep in another, much larger suite overlooking the lake. Better night’s sleep but pleased to leave. The last night accommodation charge was removed from the bill.