Hotels in der Nähe von Beeston Castle, Willington

Had a lovely 2 nights at this beautiful hotel. The room was very spacious and clean had everything we needed . Slept really well on the queen beds. All staff were friendly and helpful. Problem arose on our last evening and morning but was rectified soon after and we are very grateful. It is old so don't expect modern but it's lovely and got lots of character. We will be coming again

Lovely hotel. Perfect location for Chester, just outside in the country. Spotlessly clean with very friendly staff that could not do enough for you. Biker friendly, and a nice car park out of view of the main road. Meals were excellent and a lovely beer garden. There's a petrol station within 100 meters for refilling the bikes with a shop attached, so perfect. Will be using again.

We booked this hotel with a voucher for 2 nights B & B, I truly wish I had used the voucher for a different venue. The hotel was fully booked for the entire duration with weddings on both days (Friday and Saturday), this in itself was not an issue as the wedding itself is held in a part of the castle away from our room. Ah..... The room. Well on arrival a seemed positive, we stayed in room 110, and oh dear. The room was clean and tidy, but there is a loose floorboard with a nail poking through the carpet. The bathroom is dated, but functional but both taps in the basin leak, and two of the 5 spotlights were blown., again not a huge issue, BUT the room is directly next to the corridor fire door, which bangs directly onto the paper thin bedroom wall every single time someone uses it, with a wedding not finishing till 0400, you might guess how much sleep we got with constant use all night. Also some of the wedding guests decided at 0400 to have a mini party in the room opposite, cue paper thin walls and no sleep. We asked at 0900 for a room change to be told all rooms were allocated so no chance, even though there were some empty at the time and due for occupancy, there were restrictions on file about who they could give them to, we were not allowed it appears. Food was good in the brasserie, but wine and drink is very expensive. Staff were courteous, however even though we had been promised maintenance would sort the door by putting a stop on the floor to stop it banging again, nothing was done. The room was not serviced either which is poor for such a highly rated hotel. For £200 per night (b & b) I expected a much better experience, it does go to show that for all the good reviews we saw prior to booking you can't guarantee quality. We don't reccomend this hotel and will never stay here again. Look elsewhere or ensure you don't get room 110 if you must stay here.

Zum größten Teil ist dies ein schönes Hotel. Es kostete uns ungefähr 7 Pfund für ein Taxi nach Chester und die Zimmer sind sauber. Die meisten Angestellten sind unglaublich freundlich. Während wir tagsüber unterwegs waren, wurden unsere Schlüssel jedoch deaktiviert, um uns zur Rezeption zu zwingen, damit der Manager mich in die Enge treiben konnte, wo mein Auto geparkt war - was einem anderen Mitarbeiter beim Einchecken gesagt worden war und sie gesagt hatten, es sei nicht Kein Problem. Sie hatte ”den ganzen Tag” versucht, mich über das Telefon im Hotelzimmer anzurufen, was eine lächerliche Herangehensweise ist, denn wer sitzt den ganzen Tag in ihrem Zimmer? Wenn sie mich einfach auf meiner Handynummer angerufen hätte, mit der das Zimmer gebucht wurde, wäre ich gerne zurückgekommen und hätte das Auto bewegt. Sie forderte mich auf, es in diesem Moment zu verschieben, und ich erklärte, dass ich etwas getrunken hatte, aber ich würde es morgen früh verschieben. Sie sagte dann, sie würde mein Auto bewegen, was mir nicht wohl war. Sie ging dann von mir weg und erlaubte kein vernünftiges, erwachsenes Gespräch. Der Ton und die Haltung waren anklagend und ihre Frustration war eindeutig fehlgeleitet, als sie sich nicht realistisch bemühte, mich zu kontaktieren; wir waren bis 11 uhr im hotel und wie gesagt, ich hatte mein handy den ganzen tag dabei. Ich versuchte dem Personal an der Rezeption zu erklären, warum mein Auto dort war, wo es war, und dass ich es mit einem Rivalen besprochen hatte und mit einem ”naja, ich war nicht da, also weiß ich es nicht” entlassen wurde, dann grinste sie einen anderen Gast an . Es ist so schade, dass das den Aufenthalt für uns wirklich getrübt hat, da es völlig unnötig war.

Stayed one night at the Pheasant on a midweek break. It turned out that we arrived on the first snowy day of the year. If anything, the snow added to the already considerable charm of the old inn, nestled in a fold of the Peckforton hills. We were greeted by the hardworking and personable Alisha, who looked after us brilliantly during our stay. We were quickly checked in and directed to our room in the old barn. The room was very comfortable and wonderfully warm, which was welcome, given that the external temperatures were hovering around zero. Standards of housekeeping are impeccable at the Pheasant. The bedroom and bathroom were extremely clean and appeared to have been refurbished relatively recently. The double bed was very comfortable and sleep quality was good. Tea and coffee making facilities were provided. The bathroom was equipped with high quality toiletries. Drinks and dinner at the inn made for a highly enjoyable evening. The food is high-end gastropub and was appreciated by both of us. Breakfast the following day consisted of a wide choice of cereals and juices. There was also an extensive cooked menu. The “full English” was excellent. The stay flew by, and we were sorry to leave. It certainly won’t, however, be our last visit. This wonderful old inn offers visitors the finest traditional British hospitality. It is comfortable, informal and welcoming. The staff are outstanding. Recommended in the highest possible terms.