Gastnutzer
2. Januar 2025
First of all, the staff was amazing in every way. Very attentive and nice. The room was disappointing. Handle in shower for cold water was loose so it wouldn't control the output well and we got scalded a couple of times. The drain in the sink was slow so we had to frequently stop what we were doing so it would drain and we could keep getting ready. The windows were very hard to open and close, which is an issue for people with arthritis. The beds and pillows were very good. the food at all the restaurants was hit and miss. Some things were very good, but I would say about 75% was average. The worst thing, though, was the billing. There were many charges that we didn't make on our bill. Trying to correct them was an ordeal. The staff was very nice when we tried to correct them, but it took many attempts to get them taken care of. This happened for everybody in our party, which included several rooms. pay close attention to your bill if you go here. We would've been charged several hundred extra dollars if we hadn't checked carefully.
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