Northern Lights Resort & Spa

Overall, I had a great experience and a very comfortable stay. This small resort offers European-style hospitality run by the sweet and hardworking couple, Lynn and Tobi. While it's not upscale or luxurious, it's certainly of very good European quality. They met my expectations and exceeded them in some areas. The chalet was spacious and impeccably clean, with snow-white towels and spotless floors. Chef James' meals were delicious and creative. The included meals were the ideal amount for me, although possibly not enough for those accustomed to North American hospitality. The staff was friendly and accommodating, notably Patrick, Dorothy, Remi, and Ollie, who went above and beyond. My favorite was Ollie (I hope I spelled the name correctly). She went the extra mile to please during meal times and her nighttime Aurora hunting guidance was exceptional. Her enthusiasm and helpfulness in setting up my phone for photos, using a tripod, and offering to take pictures of guests all night were impressive. Although did give a perfect score, there is always room for improvement. Firstly, the bed mattress was too soft, affecting my sleep. I realize it's not something you can choose, but I was caught off guard as a frequent traveler who rarely encounters this issue in hotels worldwide. Secondly, the airport transfer had the latest option at 10 am. Given our flight was at 5:30 pm, I felt rushed out of the resort. They offered a city drop-off, but there wasn't much to do in the city for six hours. This was extremely inconvenient, especially for warm-weather guests who had to carry warm clothing and repack it before boarding. I wish they allowed us to stay on the grounds or offered a short city museum tour with lunch before heading to the airport. Nonetheless, I enjoyed the experience and would recommend it.

Not great for off season. The room is nice. Views were misty most of the time. The space was nice, just underwhelming for the price. Sheets are rougher than I would have expected. Listed with fireplace, couldn't use it off season, it was a chilly rainy day and would have made our stay better. I'm sure it's great with the stuff like a fire indoors and out during winter season, just not worthwhile in the summer.

We went for the Northern Lights but our stay was so much more. We were treated like family and gained new visitor friends. Don’t worry about sleeping through the Northern Lights there is a bell in your room to wake you! Food was excellent and the view in the day time spectacular. And oh yes , we saw great Northern Lights every night.